Secrets Aura Cozumel

Name: Secrets Aura Cozumel
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Cozumel, mexico
Telephone: +44-204-505-9777
Rating: 3.7

Cozumel Sur, Cozumel

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About Secrets Aura Cozumel

Location

The hotel is 1 hour from Playa del Carmen and the Riviera Maya and 20 minutes from the island's international airport.

Facility

The resort welcomes guests in a 3-storey building with a lift and 318 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning and a fan. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball and fishing or, for a fee, golf. A number of sports are available, including water sports such as windsurfing, canoeing, catamaraning, kayaking, snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy jet skiing, motorboat rides and diving. Sport and leisure facilities at the resort include a gym, table tennis and aerobics. There is a wellness area with a spa, a beauty salon and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. A dance club offers fun and entertainment.

Meals

The dining area includes a restaurant with air conditioning and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. In addition to breakfast, the resort also offers lunch and dinner à la carte. In addition, picnics and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Secrets Aura Cozumel

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Disability-friendly
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  Games room
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  Hairdresser
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  Packaged meals
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  Protective hygiene screens
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  Sanitiser dispenser
Meals
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  à la carte Dinner
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  à la carte Lunch
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  All inclusive
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  Drinks Included
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  Full Board
Sport/Entertainment
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  Aerobics
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  Aqua aerobics
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  Basketball
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  Beach Volleyball
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  Canoe
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  Catamaran
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  Diving
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  Golf
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Jet Skiing
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Speed Boating
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Table Tennis
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  Tanning Studio/Solarium
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  Tennis
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  Windsurfing

Location

Around this property:

Beach

0 m

Centre

15 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2909

Very Good

2017

Average

1345

Poor

875

Terrible

855

Recent Reviews: 8001

User:Lindsay H
Trip type:
Overall great experience with a couple hiccups
24 Jun 2026
First, the bad: Preferred club: We paid extra for preferred but our friends did not. Their not preferred experience was more luxurious than ours. Their non-preferred rooms were more upgraded,... more »
User:Beachers007
Trip type:
Great R& R trip!!!
24 Jun 2026
We stayed at Secrets Aura Cozumel. We have stayed in La Romana in the Dominican and in Montego Bay both preferred club. If you are going by the other experiences... more »
User:Jennifer H
Trip type: Family
Not the experience I've come to expect with Hyatt!!
24 Jun 2026
My sister and I recently stayed at Secrets Aura Cozumel in a Preferred Club Ocean View room. While we enjoyed spending time together and found several bright spots during our... more »
User:Brad M
Trip type: Couples
Worst ever
24 Jun 2026
This resort was a dump. Most nights half the restaurants were closed. The night club was filthy. It was the worst resort experience I have ever had. The pool bars... more »
User:Colleen L
Trip type: Couples
wow, what a great vacation we hand and a beautiful resort we stayed in. Highly recommend Cozumel and Secrets Resort.
24 Jun 2026
wow, amazing resort! preferred status is worth it. Ricardo has a level of service hard to match. Emily, Kenia, Rene as well! highly recommend this spot! more »