Whether Expo Zone is not a tourist zone, I have chosen it because of ibis hotel which I knew is an economic and comfortable stay!And as I thought I was not disappointed, however I paid a little for an early check inn and however the Window of my room was too dirty.But the staff was friendly, the zone was safe, the access to bus was easy there is an Oxxo near the hotel and a pizzeria down, next door! The bed was really comfortable, the air conditioner was working well and the water was hot enoughWhat do one ask in an economic stay?I love the idea of Spotify Playlist they offered on the card key holder! I’m still listening to it constantly however I’ve left Guadalajara! Tnx to management team and please do something for dirty dusty windows. Cheers!
ibis Guadalajara Expo, General Manager at Ibis Guadalajara Expo, responded to this review
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Guadalajara Expo hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager
User:rafael s
Trip type:
We had the best service!!!
26 Mar 2021
I have been using IBIS in almost all my trips but this one was unique.I know the quality and price are the best IBIS has but in this occasion the customer service from Front Desk, waiter and house keeping was unique.Very professional. I need to mention the excellent assistance we rteceived from Jesus Ortiz waiter and room service. Very polite, professional and helpful. His English is VERY good. He deserves to be in Front Desk. Congratulations... You have a excellent TEAMRafael Saldivar
Hotel ibis Guadalajara Expo, Director General at Ibis Guadalajara Expo, responded to this review
Dear Rafael s,I appreciate the time you took to share your experience with other travelers.I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation.We hope your next visit will be as pleasant as the previous one.Sincerely, Fabian EliasGeneral ManagerIbis Guadalajara Expo
User:Evan E
Trip type:
Laid Back Front Desk
11 Jan 2020
This was a really funny hotel experience for me. I arrived with a number of friends and the front desk just checked my reservation, took a credit card for incidentals and turned their cheek to the number of people I had in the room. I really really appreciated that. Trust is a helpful part of any transaction and the front desk seemed to not be interested in making it more difficult for us to just bed down and call it a night. I would absolutely come back because the location was great and very affordable, walking distance or a short drive to some cheap and tasty bar districts. Thanks Ibis!
Hotel ibis Guadalajara Expo, General Manager at Ibis Guadalajara Expo, responded to this review
Dear GuestI appreciate the time you took to share your experience with other travelers.I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation.We hope your next visit will be as pleasant as the previous one.Sincerely, Fabian EliasGeneral ManagerIbis Guadalajara Expo
User:Pierre C
Trip type: Business
Very good and nice team
10 Jun 2019
Good place and very good staff helping for activities in the town. Good breakfast and room clean. Special thanks for Daniela, really appreciate the support. For sure next time I will comeback to this hotel
Hotel i, General Manager at Ibis Guadalajara Expo, responded to this review
Dear guest:We very much appreciate your comments regarding your stay at the Ibis Guadalajara Expo. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
User:GustavoKruger
Trip type: Business
Ibis Guadalajara
25 Feb 2019
Clean hotel, but placed far from alternatives of restaurants or other kind of commerce. This is serious because the restaurante is poor in options, specially when the restaurante is closed and you have very few oprions of snack.The breakfast is really lack of options
Hotel i, General Manager at Ibis Guadalajara Expo, responded to this review
Dear guest:Thank you for taking the time to tell us about your experience at the Ibis Guadalajara Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Guadalajara centro, Guadalajara & Vicinity
About Ibis Guadalajara Expo Hotel
User Rating & Reviews
11 Jan 2023
26 Mar 2021
25 Feb 2019
0204 505 9777