It's a nice hotel but in a quiet location and with very few people staying there .. so quiet as can be.The most expensive rooms are quite dark so I wouldn't book those again.Staff is very nice and polite though the maids can be trained better than they are.
User:betancese
Trip type:
Disappointing Stay
25 Feb 2026
Very disappointing stay at Quinta Real Guadalajara.Several pieces of our clothing were damaged/ripped during our stay. The clothes had been ironed and were in perfect condition before we left our room, and the damage was discovered after returning. This was extremely upsetting.The room itself had multiple issues. The AC rarely worked and the room constantly felt damp and humid. The sheets looked wrinkled and did not appear freshly changed upon arrival. Parts of the ceiling looked like they were caving in, and the shower head was heavily calcified, resulting in a poor water stream. At one point, there was even a leak from the AC unit in the room that had to be addressed.Room service was also inconsistent every time we ordered, something was forgotten. To make matters worse, we noticed that the daily room charges varied without explanation.Overall, this stay fell far below expectations for a hotel that presents itself as upscale. We expected much better in terms of cleanliness, maintenance, and service.
User:Matthijs D
Trip type: Solo travel
Liked the staff and relative quiet location.
10 Feb 2026
Quiet, free parking, great service, if you like walking you can visit the "party" area in about 30 min. Very friendly and official service. Didn't try breakfast or dinner in the hotel. Very small pool area. Take / request a garden room, it does make a difference wrt noise and view.
User:samuelstpressman
Trip type:
Our 1st stay in Guadalajara
26 Jan 2026
Everything at this gorgeous hotel is 5-stars! Anything you could desire will be taken seriously, and everyone who works here is very friendly and professional. Gracias!
User:859yves
Trip type: Business
An hacienda in Guadalajara
25 Jan 2026
We loved our stay at the Quinta Real in Guadalajara. Our room was large and very comfortable, and the staff was both professional and welcoming.