Irma

Name: Irma
Address: Calle Adelita S/N, Ixtapa - Zihuatanejo, mexico
Telephone: +44-204-505-9777
Rating: 4.2

Zihuatanejo, Ixtapa - Zihuatanejo, Mexico

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About Irma

location

This hotel is located directly on the beach in the leisure area of Zihuatanejo next to links to the public transport network. The centre with its many bars, restaurants and nightlife venues is 6 km away. The nearest golf course lies approximately 6 km away.

facility

2 junior suites, 9 single rooms and 53 double rooms are available to guests in a 4-storey main building and 2 auxiliary buildings. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car (for a fee). Other services include medical assistance, room service and a laundry service.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms include a double bed. Guests may securely store their valuables in a safe. Equipped with a telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a spa and a sauna or, for a fee, massage treatments.

meals

Dining facilities include a restaurant, a breakfast room and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Irma

Facilities
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  Air conditioning
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Pets
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  Laundry
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  Parking
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Common Area
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  Reception
Distances
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  Beach
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Water sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Mosquito Net
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  Room service
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  Toiletries
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Events

Location

Around this property:

Golf Course

6000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

253

Very Good

227

Average

Poor

Terrible

Recent Reviews: 571

User:anjodeca
Trip type: Couples
The Original - Hotel Irma
04 Apr 2026
Beautiful location and very friendly staff. The original hotel for the authentic experience.
User:Derick P
Trip type: Family
Back again and it didn’t disappoint!
01 Jan 2026
It has always been a pleasure staying at the Irma and this time was no different.Being just 2 weeks before Christmas we were surprised at how empty it wasBut that was good for us.It was great to catch up with Isaac and JP who both told us they had been there over 20 yearsThey really made you feel at home.The rooms are clean yet simple, all the staff were great and the meals were as good as ever.We will be “ back home” at the Irma at some stage in the near future.
User:noramaureen
Trip type: Couples
Nice location above Madera, but likely wont' return.
14 Mar 2025
We've been coming here for forty years, but probably won't come back. Although the staff are really nice, the hotel had a lot of odd rules. You are required to wear a plastic wristband so that the restaurant staff would know which breakfast option you were eligible for. You can't drink the water, but are only given two very small bottles per day. Extra small bottles cost a buck fifty! No mini-fridge, and they don't want you to bring any drinks or food into the room. Not sure if she's the owner, but there's a woman that seems to be around yelling at the staff. It's a long walk down to the beach, but there are two nice pools. Views from the room were very nice. Great breakfast and nice 2 for 1 happy hour. When I contacted them months before about which room to book that would be the quietest, they never got back to me. Ended up booking Aura del Mar for the last couple of days, which was a huge improvement, but of course more expensive.
User:cudmork
Trip type: Couples
Lots of stairs
24 Feb 2025
Stairs, Lots of them, If you’re not capable of climbing stairs or steep grades you may want to find somewhere else of practice before you go. Other than that great staff and views, close to town with a beach boardwalk the while way. Safe and quiet city with lots to do.
User:Carl M
Trip type: Couples
Hotel Irma Alert!!
22 Feb 2025
The hotel was clean and overall the staff were friendly. We did have several instances where after we paid cash for food in the restaurant, we were told we didn’t pay for the meals. Initially I thought it was an error until I checked out and they demanded 1200 extra pesos on food charged to the room. We ate nothing in the room. Other guests that had previously been at hotel Irma said they experienced the same thing and one guest also commented on watching a server pocket the money she gave him in payment for breakfast. Ice is free there and on two separate occasions I was charged 40-50 pesos for ice. All these incidents occurred when the General Manager was not on shift supervising.Clearly intentional dishonest acts happening regularly. I would be very careful with your transactions within the hotel and record conversations and video transactions with the staff. A bit disheartening. Buyer beware