Irma

Recent Reviews: 571

• User:anjodeca

  Trip type: Couples

  The Original - Hotel Irma

  04 Apr 2026

  Beautiful location and very friendly staff. The original hotel for the authentic experience.

• User:Derick P

  Trip type: Family

  Back again and it didn’t disappoint!

  01 Jan 2026

  It has always been a pleasure staying at the Irma and this time was no different.Being just 2 weeks before Christmas we were surprised at how empty it wasBut that was good for us.It was great to catch up with Isaac and JP who both told us they had been there over 20 yearsThey really made you feel at home.The rooms are clean yet simple, all the staff were great and the meals were as good as ever.We will be “ back home” at the Irma at some stage in the near future.

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• User:noramaureen

  Trip type: Couples

  Nice location above Madera, but likely wont' return.

  14 Mar 2025

  We've been coming here for forty years, but probably won't come back. Although the staff are really nice, the hotel had a lot of odd rules. You are required to wear a plastic wristband so that the restaurant staff would know which breakfast option you were eligible for. You can't drink the water, but are only given two very small bottles per day. Extra small bottles cost a buck fifty! No mini-fridge, and they don't want you to bring any drinks or food into the room. Not sure if she's the owner, but there's a woman that seems to be around yelling at the staff. It's a long walk down to the beach, but there are two nice pools. Views from the room were very nice. Great breakfast and nice 2 for 1 happy hour. When I contacted them months before about which room to book that would be the quietest, they never got back to me. Ended up booking Aura del Mar for the last couple of days, which was a huge improvement, but of course more expensive.

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• User:cudmork

  Trip type: Couples

  Lots of stairs

  24 Feb 2025

  Stairs, Lots of them, If you’re not capable of climbing stairs or steep grades you may want to find somewhere else of practice before you go. Other than that great staff and views, close to town with a beach boardwalk the while way. Safe and quiet city with lots to do.

• User:Carl M

  Trip type: Couples

  Hotel Irma Alert!!

  22 Feb 2025

  The hotel was clean and overall the staff were friendly. We did have several instances where after we paid cash for food in the restaurant, we were told we didn’t pay for the meals. Initially I thought it was an error until I checked out and they demanded 1200 extra pesos on food charged to the room. We ate nothing in the room. Other guests that had previously been at hotel Irma said they experienced the same thing and one guest also commented on watching a server pocket the money she gave him in payment for breakfast. Ice is free there and on two separate occasions I was charged 40-50 pesos for ice. All these incidents occurred when the General Manager was not on shift supervising.Clearly intentional dishonest acts happening regularly. I would be very careful with your transactions within the hotel and record conversations and video transactions with the staff. A bit disheartening. Buyer beware

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