Sunscape Dorado Pacifico Ixtapa

Name: Sunscape Dorado Pacifico Ixtapa
Address: Paseo de Ixtapa S/N Lote 3-A, Ixtapa - Zihuatanejo, mexico
Telephone: +44-204-505-9777
Rating: 4.4

Ixtapa, Ixtapa - Zihuatanejo, Mexico

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About Sunscape Dorado Pacifico Ixtapa

location

This family-friendly resort is situated right on the beach at Playa el Palmar, close to the Ixtapa Marina. The centre of Zihuatanejo lies just 1 km from the accommodation.

facility

The holiday village has 20 junior suites, 285 single rooms and 285 double rooms, which are located on 11 storeys and are reachable by 2 lifts. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the complex include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine. 3 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a games console and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The holiday village has family rooms and non-smoking rooms.

sport

Guests can strike that perfect balance between exercise and relaxation in one of the 3 outdoor pools. The freshwater pool complex (in part heated) also includes a children's swimming area. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball and golf. A number of sports are available, including water sports such as canoeing, water aerobics and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, sailing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga and aerobics. There is a wellness area with a spa and a beauty salon and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

meals

Dining facilities include a café and a bar. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Amenities at Sunscape Dorado Pacifico Ixtapa

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Internet access
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  Room Service
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  Kids Club
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Sun Deck
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Gym
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  Golf
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  Tennis
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  Events
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  Water Park

Location

Around this property:

Tourist Centre

100 m

City Centre

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

5138

Very Good

1408

Average

623

Poor

258

Terrible

229

Recent Reviews: 7656

User:Itzel e
Trip type: Family
Beautiful experience
23 Aug 2026
Had such a beautiful stay at Sunscape! ? From the comfortable rooms and relaxing atmosphere to the delicious dining, everything made the experience feel so special. The service was amazing, and the hydrotherapy was the perfect way to unwind and recharge. Definitely a stay I’ll remember! ???? Sunscape Ixtapa Social Media Manager, Other at Sunscape Dorado Pacifico Ixtapa, responded to this review Dear Itzel,Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed the beautiful views, gastronomic experiences, amazing hydrotherapy in our spa, and, most importantly, the attentive service provided by our team.Your feedback is truly valuable and will be shared with the appropriate teams as we continue working to enhance our guests’ experience.It was a pleasure having you and your family with us, and we hope to have the opportunity to welcome you back for another enjoyable stay.SincerelyThe General Management.
User:Francisco A
Trip type:
Average Stay with Disappointing Food
26 Jul 2026
Our recent stay was mediocre at best. On the positive side, the grounds were decent, the location was convenient, and the staff were hard-working and friendly throughout our visit.However, the stay fell short in a few key areas. The resort had a consistently annoying and disruptive people around the pool, making it hard to relax. Additionally, the buffet was a big disappointment—the food was boring and guests did not respect lines. Overall, it’s a middle-of-the-road property, but between the guests and the sub-par dining, we wouldn't return or recommend it for a restful getaway. Sunscape Ixtapa Social Media Manager, Other at Sunscape Dorado Pacifico Ixtapa, responded to this review Dear Francisco, Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly team, convenient location, and well-kept grounds. It is always encouraging to know these aspects of your stay were appreciated.At the same time, we are truly sorry to learn that other parts of your experience did not meet your expectations. We regret that the atmosphere around the pool affected your ability to relax and that our buffet offerings and the overall dining experience fell short. Your comments have been shared with the appropriate teams, as they help us identify opportunities to improve both our services and the guest experience.We appreciate your honest feedback and hope you might consider giving us another opportunity in the future to provide you with the relaxing and enjoyable stay we strive to deliver.Sincerely,The General Management.
User:914julianh
Trip type:
Summer experience
13 Jul 2026
If you are looking for nightly entertainment this place is good for you. On the other hand, if you are looking for a place to relax and have a quiet peaceful night, I would not recommend it. Sunscape Ixtapa Social Media Manager, Other at Sunscape Dorado Pacifico Ixtapa, responded to this review Dear Julian, We value the time you have spent providing this feedback on your experience at the resort.Your comments are important to us since they keep us in the continuous improvement of our services; we will be happy to share your feedback with the corresponding team.We would appreciate being part of your next visit to the destination again and thus providing you with a renewed and comfortable experience.Sincerely,The General Management.
User:738yadirab
Trip type: Family
Unexpected
06 Jul 2026
Upgrade not as i expected i was expecting a lot for the upgrade in fact I don’t know how is the regular rate no food espectacular just ok food not worth the upgrade the beach was very rough no fault of the hotel of course Sunscape Ixtapa Social Media Manager, Other at Sunscape Dorado Pacifico Ixtapa, responded to this review Dear Yadira, We appreciate the time that you have spend to providing this feedback about your experience at the resort. Your comments are important to us since they keep us in the continuous improvement of our services; we will be happy to share your feedback with the corresponding team.We would appreciate being part of your next visit to the destination again and thus providing you with a renewed and comfortable experience.Sincerely,The General Management
User:Erynne E
Trip type: Business
“Sun”sational ?? Experience!
02 Jul 2026
My 7-day yoga teaching vacation at Sunscape Dorado Pacifico Ixtapa was outstanding! Victor, and the entire Entertainment Sports Team, along with Mahela, Edgar, Raul, and Naydelin, provided top-notch service that made for a wonderful and memorable experience! Our initial welcome from the bell staff, front desk, and Victor set the tone. We were made to feel at home immediately. Our room was impeccably clean, with an outstanding view. All of the restaurants provided excellent menu selections and hospitable service.There was always something fun to do: cooking demos, tequila tasting, karaoke, chilling on beachside hammocks, and going parasailing for the first time!It felt like home and I wish we could’ve stayed longer. A beautiful sense of community and belonging was sustained throughout our entire stay. I can’t wait to come back! Sunscape Ixtapa Social Media Manager, Other at Sunscape Dorado Pacifico Ixtapa, responded to this review Dear ErynneeWe value the time you have spent providing this feedback on your experience at the resort.It's a pleasure to know that your stay was pleasant by enjoying our facilities, amenities, entertainment activities like cooking class, yoga, and amazing karaoke. Your comments are important to us since they keep us in the continuous improvement of our services; we will be happy to share your feedback with our colleague. We would appreciate being part of your next visit to the destination again and thus providing you with a renewed and comfortable experience.Sincerely,The General Management.