Nobu Hotel Los Cabos

Recent Reviews: 3064

• User:Maya P

  Trip type: Couples

  Returned for Babymoon - Won't be back.

  06 Apr 2026

  We recently went for our babymoon and it was not a good experience. We had previously come here after our engagement a few years ago and had a great time then so we were looking forward to a new stay at Nobu. Unfortunately, it seems the quality of the hotel has gone down over the years. On our first night we went for a dinner at one of the on-site restaurants where a hot plate of food ended up being dumped on me while being 6 months pregnant. Hot liquid was spilled on my exposed arm and face. The staff wasn't helpful as other patrons helped us get the liquid out of my eye - but the staff said we had to stay put (sitting in the liquid and food surrounding me for 20 min while a paramedic arrived). We then went to the front desk to get assistance and they essentially told us nothing could be done and I should just get washed off. We were baffled so we get asking to speak to a manager and each's response got more dismissive than the last - the night manager even told me I shouldn't discuss it since I was "obviously tired and hungry." A paramedic again came to our room and offered a cream that was not pregnancy safe. In the end, guest experiences got involved the next day and turned around the trip. They actually apologized and gave us some upgrades that were appreciated and made the trip not a waste. The guest experience team that got involved was 100/10 and we truly appreciated them for treating us with dignity and respect. But management was -1000/10 and we didn't feel safe/comfortable at the resort knowing if something else happened in the future on our accord or their fault - management would be in charge. We noted we definitely wouldn't feel comfortable coming back once our kid is born noting how they treated a pregnant woman. Upon check-out the management team was once again responsible and ended up charging us for the spilled dinner, the "complimentary" replacement food they sent to our room, and the laundry service for the clothes that have stains all over them still. We appreciate guest experiences making the trip not a total lost - but we're definitely finding a new hotel for our future trips to Cabo.

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• User:Maria C

  Trip type: Family

  Beautiful, Relaxing, and the Staff is Amazing

  03 Apr 2026

  Our stay at Nobu Hotel was exceptional. The property is modern, beautiful, and never felt overcrowded, such a perfect mix of lively and relaxing.The personalized concierge service really stood out. Being able to text Roberto and David anytime was so convenient, and they were always kind, responsive, and helpful.At one point, we were trying to locate my 12-year-old daughter and her friend, and David immediately jumped in to help. He radioed the team and found them quickly. It was incredibly reassuring and showed just how attentive the staff is. Gabriela Reyes Berumen, Propietario at Nobu Hotel Los Cabos, responded to this review Dear mariacO8360QK,Thank you for your heartwarming review of your experience at Nobu Hotel Los Cabos. We are humbled by your comments and equally honored that we were able to provide you with a modern, enjoyable, and memorable environment. Thank you for mentioning our staff service, we are honor to read your words.We want to thank you one more time for providing us your valuable opinion and we are looking forward to be welcoming you for another memorable experience.Warm regards from Cabo!

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• User:Mariam S

  Trip type: Family

  Perfect family vacation !!

  03 Apr 2026

  Great hotel!! Would totally come back! Beautifully designed rooms, bathrooms, restaurants, pools, etc. Service is a 10/10. Receptionists, bellboys, waiters, cleaners, and concierges (Roberto & David) were exceptional; very special, attentive, and helpful. The location is a bit isolated, but it is totally worth it for the security and privacy. The food is delicious and worth the price in almost every restaurant. We went as a family of 5 and loved every second!! Gabriela Reyes Berumen, Propietario at Nobu Hotel Los Cabos, responded to this review Dear mariamsQ3258MP,Thank you for your kind words and for mentioning us as wonderful propriety, it is always valuable to see when our guests are able to enjoy everything about our hotel, and we appreciate you highlighting our inspiring service. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us when we succeed. Our staff are devoted to ensuring each guest feels at home and has the desire to return, and we look forward to seeing you again soon here at Nobu Hotel Los Cabos.Warm Regards!

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• User:Lisa O

  Trip type: Couples

  Relaxing! Great Food! Amazing service!

  01 Apr 2026

  Everything about resort is 10/10!The cleanliness, attention of staff, food, drinks, room!!Huge shout out to our ambassadors Salvador and Ted!!! You made this trip special!Ana, Alberto, Luis, Jesus, Luciano, Senen- you were all part of making this trip special, memorable. Thank you!!! Gabriela Reyes Berumen, Propietario at Nobu Hotel Los Cabos, responded to this review Dear Lisa O,Thank you for taking the time to tell us about your stay at Nobu Hotel Los Cabos. Your wonderful expressions are precisely what we wish to create in all of our guests when their departure day arrives. We make sure all our staff receive this valuable comments from you.Thank you for your preference. Warm Regards!

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• User:Tracy T

  Trip type: Family

  Nobu Cabo was exceptional

  31 Mar 2026

  Exceptional resort - room was lovely and sunset view is spectacular. Food was amazing. The staff were friendly and attentive. Would highly recommend this property - our ambassador Ted Lima was the best ! Gabriela Reyes Berumen, Propietario at Nobu Hotel Los Cabos, responded to this review Dear Y8160HVtracyt,Thank you for sharing your opinion regarding your stay at Nobu Hotel Los Cabos. We are glad to hear that you enjoyed the overall design of the resort, specially your room and had a positive experience with the staff.Rest assured, you will always be welcomed back with open arms. We look forward to seeing you soon.Sunny regards from Cabo!

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