Olas Altas Inn

Name: Olas Altas Inn
Address: Ave Del Mar No 719, Mazatlan, mexico
Telephone: +44-204-505-9777
Rating: 4.4

Mazatlan, Mexico

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About Olas Altas Inn

location

The hotel is located on the sea front, right in the heart of the commercial and nightlife centre of the city. It is situated 5 min from the golden zone, and 10 min from the historical centre. Restaurants, shopping opportunities and the bus station can all be found in the vicinity. The international airport is about 35 min away (40 km).

facility

3 junior suites, a suite, 23 single rooms and 53 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

sport

The outdoor pool complex, which includes a children's area, makes for relaxing swimming. The pool area also includes a hot tub, a waterslide and a pool bar. Parasols on the terrace are also available. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a steam bath and a hammam and, for an additional fee, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Olas Altas Inn

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  TV
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  Mosquito Net
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Tanning Studio/Solarium
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  Events

Location

Around this property:

City Centre

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

351

Very Good

Average

Poor

Terrible

Recent Reviews: 492

User:Scott K
Trip type: Solo travel
Pretty Disappointing
09 May 2026
The rooms weren't bad and the people in the restaurant were very nice but this hotel went without hot water for at least 5 days (I left after that) and lied and told me every day that it was about to be fixed. It never was. Also, no one working at the hotel speaks fluent English. Jose Manguart, Owner at Olas Altas Inn Hotel & Spa, responded to this review Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the hot water issue. Unfortunately, we faced an unexpected technical problem that took longer to resolve than anticipated, and we understand how frustrating that must have been.We also appreciate your kind words about our restaurant staff and rooms. Your comments help us improve, and we are already taking steps to strengthen both our maintenance response and English-speaking guest support.We regret that we did not meet your expectations on this occasion and hope you may consider giving us another opportunity in the future.
User:PrincellaA4
Trip type: Couples
Olas Altas Inn visit
17 Dec 2025
Very clean comfortable hotel. Everyone was so pleasant and accommodating to us! The restaurant and location was perfect. Ecommerce Olas Alstas Inn, Director General at Olas Altas Inn Hotel & Spa, responded to this review Muchas gracias por sus buenos comentarios :)
User:MateoDeAcosta
Trip type: Family
Hotel Olas Altas is the way to go….
14 May 2025
A Mazatlan Classic Hotel! Been coming here since the 80’s as a California kid. Great for families, weekend trips with the guys, or a fun gataway with your loved one. The pool is great, intimate and has a poolside bar. The restaurant has authentic Mexican breakfast lunch and dinner. Ecommerce Olas Alstas Inn, Director General at Olas Altas Inn Hotel & Spa, responded to this review Muchisimas gracias Mateo es un placer atenderlo siempre, lo esperamos pronto :D
User:MsJujuGee
Trip type: Friends getaway
Olas Altas Hotel
30 Jun 2024
Great service, clean, nice beach balcony view, everything was walking distance. Friendly front desk service. Excelent room service. Very private and respectful. The room was very spacious. The bed was very comfortable and big. I would reccomeds it to my family and friends.
User:Wendyh1d9-
Trip type: Family
Solar eclipse
13 Apr 2024
We have a whole week left to enjoy a wonderful spectacle like the solar eclipse, the hotel was definitely a good host since upon receiving us they gave glasses to see the eclipse and I loved it, the staff was very friendly and the service was 10, It is my first time in Mazatlán and I would visit them again