Extended Suites Merida Siglo XXI

Recent Reviews: 37

• User:Viajero_samm

  Trip type: Business

  An unpleasant experience

  04 Apr 2026

  I know it's a cut-price hotel. But the hygiene is very poor, both in the premises and in rooms. Additional at reception the treatment is impolite. I changed hotels even though I was paid for the accommodation. Originally submitted in Spanish on www.tripadvisor.com.mx. View originals.

• User:Karla Y

  Trip type: Couples

  Economical and comfortable

  28 Sept 2025

  Excellent room equipped with kitchen for very affordable price, as well as laundry, gym and of course, pool. Originally submitted in Spanish on www.tripadvisor.es. View originals.

• User:Tourist65660642297

  Trip type:

  Excellent hotel

  07 Aug 2025

  The rooms and beds are very comfortable, clean and the whole hotel smells very rich, has a cosinar equipped ,,, recommended for business or empty Originally submitted in Spanish on www.tripadvisor.com.mx. View originals.

• User:No H

  Trip type: Couples

  Don't come to this place

  03 Feb 2025

  Don't spend your money in this place. You have to pay for your cleaning because you get it every 7 days apart. Laundry is like going to social security if 24 hours. But with a file, it's noisy. Even though you report it, they don't allow visitors. Beds aren't comfortable at all. Dirty place. Extended Suites, Atención al huésped/Recepción at Extended Suites Merida Siglo XXI, responded to this review Lamentamos mucho escuchar sobre su mala experiencia en nuestro hotel. La limpieza es una prioridad para nosotros, por lo que tomaremos medidas inmediatas para mejorar este aspecto. Apreciamos sus comentarios y serán tomados en cuenta para brindar un servicio de calidad a todos nuestros huéspedes. Lamentamos que la comodidad de las camas no haya sido de su agrado, tomaremos en cuenta tus comentarios para futuras mejoras. Lamentamos cualquier inconveniente ocasionado por el ruido y las políticas del hotel. Esperamos tener la oportunidad de recibirle nuevamente y cambiar su percepción de nuestra hospitalidad. ¡Gracias por compartir tus comentarios con nosotros! Originally submitted in Spanish on www.tripadvisor.com.mx. View originals.

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• User:Sandra F

  Trip type: Business

  A BAD EXPERIENCE

  26 Nov 2024

  I stayed here as I attended a Convention at the Convention Center across the street.Attention at check in is good, the rooms fine.You should check the shower as the water comes out and wets the area where the toilet is.My comment goes in the sense of the noise of the guests. At the reception at check in it is clear from the signed entry slip that after ten o’clock it is time for silence and no noise, meetings or anything like that is allowed.Well that night there were young guests who did not heed these measures and from 2 am they were running through the corridors, banging doors, dragging chairs, music at full volume.I spoke to reception reporting the incident, they went upstairs and made them shut up, the same thing happened again later, I reported it again, they went up again. But the scandal went on all night.I believe that being a hotel that welcomes guests who go to work, business, conventions, entrepreneurs and so on, they should take great care of the silence at certain times to seek rest for everyone.Obviously I don't go back there. Extended Suites, Atención al cliente/recepción at Extended Suites Merida Siglo XXI, responded to this review Estimada Sandralfova,Agradecemos mucho sus comentarios, los cuales nos permiten seguir mejorando su experiencia durante su estancia e identificar áreas de mejora. Daremos seguimiento puntual a sus comentarios para que nos dé la oportunidad de recuperar su confianza y recibirlo nuevamente en su casa Extended Suites. Será un placer atenderlo. De antemano una disculpa por los inconvenientes ocurridos, le deseamos un excelente día. Saludos cordiales. Originally submitted in Spanish on www.tripadvisor.com.mx. View originals.

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