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Homemexico

Hotel El Conquistador

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Hotel El Conquistador

locationMerida, Merida - Yucatan, Mexico

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About  Hotel El ConquistadorAbout Hotel El Conquistador

location

This exclusive hotel is situated on one of the most famous streets in the city, the Paseo de Montejo just 15 minutes drive from the international airport. The cathedral and the Casa Monteho are only a few minutes walk from the hotel. A wide range of shopping facilities as well as numerous restaurants, diverse bars, cafés, other entertainment venues and many sights of cultural and historical importance are all located within walking distance.

facility

The hotel has 12 single rooms, which are located on 8 storeys and are reachable by 4 lifts. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, room service and a laundry service. A business centre with fax machine and projector is available.

rooms

The hotel's rooms feature air conditioning. A balcony is among the standard features of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, massage treatments and a solarium.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day.

 Amenities at Hotel El Conquistador Amenities at Hotel El Conquistador

  • Facilities

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      Air conditioning

    • -

      Shops

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      Conference Room

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      Internet access

    • -

      Room Service

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      Laundry Service

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      Elevator/ Lift

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      Ironing services

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      Laundry

    • -

      Parking

    • -

      Smoking rooms

    • -

      Wifi

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Reception

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Restaurant

  • Object Information

    • -

      Fax

  • Room Facilities

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      Shower

    • -

      Bathtub

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      Hairdryer

    • -

      TV

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      Closet

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      Room service

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

    • -

      Gym

LocationLocation

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Around this property:

Beach

36000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

103

Very Good

152

Average

81

Poor

32

Terrible

23

Recent Reviews: 391

  • User:Gladdys S

    Trip type: Couples

    Amazing hotel to stay

    rating28 Feb 2025

    This hotel is so clean, centrally located, and rooms are good size - we got double bed. Shower with good hot water, with a swimming pool. Breakfast is available for extra , we did not add,we did walked to Chili's for breakfast. Quiet where room located.
  • User:John999980

    Trip type: Family

    Pathetic and worse

    rating09 Jul 2024

    The hotel will not respond to your emails because all the emails bounce back. Their phone reps are absolutely useless. Because of the hurricane last week, we could not make it to the hotel (right during the hurricane). I called them up ahead of time that because of hurricane, we cannot come. No one picked up and noone responded back. I sent emails but all of them kept bouncing back. They will not refund the money for the stay that did not happen. Steer clear, it's not a 5 star hotel service.
  • User:N0bleGuy

    Trip type: Couples

    Nowhere Near As Good As It Tries To Be

    rating15 Apr 2024

    We stayed here as part of an organised two-week tour for the Total Eclipse and it was OK at best...and I think I'm being kind. Luckily it was only for one night.Room was fine and everything, but the "balcony" was simply a place to stand and breathe in the traffic noise (and fumes...), and then when I tried to close the sliding door it took us both to hold it up for the lock to re-engage. It didn't fit flush so there was noise coming in easily through the gap...Breakfast was pretty dire. It was unfortunate because our group of about 100 had descended on the place and they clearly struggled. By the time we got down at 7:20, pretty much all the bread products had been hoovered up - obviously no-one had adjusted the bakery order. Even so, I got my hands on one small roll which was OK, but a small croissant-looking roll was so hard I could've thrown it and hurt someone...oh and there was no butter because that had all disappeared too, so all I had was two bites of pancake, a dry roll and a small cup of coffee to force it down.Mexican breakfast options were: "Unidentified Carcass in BBQ Sauce", "Slop Pretending to be Refried Beans", "Scrambled Eggs with Rubber" and "Even More Rubbery American-Style Pancakes". I had two of the last four of these delights which were sitting there looking pretty sad and they both had the unexpected crunch of eggshell in them. Lovely!Staff, when thanked for pouring coffee or tea, simply grunted.The bar looked quite nice, but as you'd expect when 100+ foreign tourists turn up at the same time, it was closed...Oh! Positives...? OK...erm. Yes! The shower was nice and warm and I slept quite well in the comfy bed....but the bath had a lovely suspicious brown stain which was nice.
  • User:Ulli4232

    Trip type: Friends getaway

    Horrible

    rating07 Jan 2023

    The hotel is a disaster. The rooms are old, noisy, poorly insulated, dirty, very poorly cleaned. Dirty bed sheets and pillow covers. Fly everywhere.Never had such a dirty hotel. Just look for another hotel
  • User:YouBeeTs

    Trip type: Business

    Good, with some minuses

    rating24 Sept 2022

    Generally speaking it is a good hotel; I had a spacious room with a good bathroom, very clean. Good breakfast with an ample choice of food, fruit, cakes; I would only complain about the lack of fresh milk, and coffee is really lousy. Fruit juices could be of a better quality. Personnel vary from courteous to quite indifferent. One negative thing: the lobby bar is permanently closed, and the restaurant bar is open from 5 pm to 11 pm. Once I asked for a bottle of water after 11 pm and I was answered it was impossible to get one (NB there is no minibar in the rooms). The restaurant is open for breakfast and in the evening it becomes a taqueria, which makes good tacos and is quite cheap, so it is a good option if you go for a quick simple dinner.

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