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Eurostars Zona Rosa Suites

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Eurostars Zona Rosa Suites

locationCentro, Mexico City

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About Eurostars Zona Rosa SuitesAbout Eurostars Zona Rosa Suites

Location

This city hotel is situated just a few steps from Paseo de la Reforma, in an area filled with art galleries, antique dealers, restaurants, boutiques and entertainment venues. It is also located just 14.5 km from Benito Juarez International Airport, in the heart of the Zona Rosa (Pink Zone), one of Mexico City’s most distinguished neighbourhoods.

Facility

The hotel has 60 rooms, which are located on 11 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a mini fridge, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a spa and massage treatments.

Meals

The dining area includes a restaurant and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Eurostars Zona Rosa Suites Amenities at Eurostars Zona Rosa Suites

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Massage

    • -

      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

3.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

102

Very Good

140

Average

65

Poor

20

Terrible

32

Recent Reviews: 359

  • User:Winstonthedog

    Trip type: Couples

    Uncooperative Management

    rating23 Mar 2026

    I found the management of this hotel to be uncooperative and unreasonably inflexible in resolving a booking issue via Expedia.

  • User:Happiness39791153844

    Trip type: Solo travel

    Hotel offer fitness center and Wi-Fi

    rating03 Mar 2025

    Walking distances are notable landmarks like the Angel de la independencia Monument, the Mexican stock exchange, and the US Embassy. The hotel is central location provides easy access to various entertainment options and cultural sites

  • User:GoPlaces788657

    Trip type: Solo travel

    Poor service at front desk... Poorly managed hotel...

    rating15 Jan 2025

    Personnel at front not very cordial and can be lazy... especially the young guy with round glasses; they need to be supervised and coached on what it means to give good customer service. Poorly managed hotel… El personal poco amable, especialmente el joven moreno de lentes con armazón redondo que no quiere ni levantar un dedo para dar servicio. ¿Dónde está la gerencia? Se necesita un mejor liderazgo por parte de la administración…

  • User:klpopp

    Trip type: Couples

    Fine, bring White Noise, though

    rating05 Nov 2024

    Everything was fine, except the loud music until 4:AM. We overcame it with the HVAC fan, the bathroom exhaust fan and white noise from our phone. We sleep during the summer with a fan, so that’s not a problem at all. The room was nice, if dark, since there is only the one window, but it has to be closed because of the noise anyway. I hate having to toss toilet paper in a garbage can, but that’s part of the deal in much of Latin America. At least there was a seat on the toilet!We walked all over from there, to Centro to Chapultepec Park to go to the anthropological museum and see the castle. The Dia de Muerte parade took place close by, on Reforma, so we got to see that also. Lots of restaurants close by.

  • User:VitruvianManVoyages

    Trip type: Solo travel

    Lacking. Average.

    rating16 May 2024

    Lacking. Average at best. Pros: -Near an active block/ area, of if that what you’re looking for, it works. -It’s a suite - a living room and bedroom. - mini fridge and microwave Cons:- Wifi is a joke. Goes in and out constantly. It sucks for phones, and near impossible for actually doing work or work calls on a laptop. I could never even do an app update on my phone because the wifi would disconnect. -Two towels one hand cloth in the entire suite. No napkins for living room. No wash cloths. Nada- No Kleenex; but there’s one box in the lobby so you know it’s just a cheaping out situation - One of the two elevators is always out. It’s almost like they’re alternating them, because they both can’t conveniently work and not work at alternating times. - AC in the room is so-so but the place never gets cold enough and you can’t even direct it to the bedroom only or the living room only. -There’s a coffeemaker but no mugs, no sugar, and no utensils or bottle openers anywhere. It’s just a suite full of empty drawers and closets. I won’t be back.

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