Exe Alameda Reforma

Name: Exe Alameda Reforma
Address: Av. México-Tenochtitlán 22, Mexico City, mexico
Telephone: +44-204-505-9777
Rating: 3.4

Centro, Mexico City, Mexico

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About Exe Alameda Reforma

location

The hotel is located only 5 minutes from the historical centre, 3 blocks from the Monument to the Revolution and 25 minutes from the international airport.

facility

The hotel has a lift and features 200 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer is provided in the bathrooms. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and a hammam.

meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Exe Alameda Reforma

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Spa
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Gym

Location

Around this property:

Airport

7000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

103

Average

Poor

Terrible

Recent Reviews: 326

User:kalitanya
Trip type: Family
Perfect value for money
19 Apr 2026
Nice, clean hotel, very friendly staff. Beautiful enclosed swimming pool on the 7th floor, with a bar on the deck - more enjoyable if you're there to supervise your kids who swim better than you :)Restaurant on ground floor is open for breakfast, lunch and dinner.One elevator was broken the whole week, and the other one was intermittently out of service, too. We were glad we were only on the 4 floor.The neighbourhood right outside is a bit sketchy, with hookers in the back alley (we only saw them from the uber windows), but it felt safe enough and it's steps away from the historic city center. The lower price is because of the neoghbourhood, I guess.
User:Sightseer57599466508
Trip type: Solo travel
Awesome hotel located in middle of everything
03 Apr 2025
Very responsive, friendly and extremely quiet and restful. In middle of everything which made this hotel amazing. My shower had a leak that squirted on the light in shower. Notified front desk was fixed immediately. I stayed 9 nights and I had the most amazing housekeeper who made my room spotless everyday. The 2 days she was off the rooms trash was taken out and bed made. Counters dirty and no water and turned off ac and left tv on. It was so loud it scared me. Other this place was fantastic and I highly recommend. One bad employee is a good thing. I would definitely stay here again
User:caramel62
Trip type: Couples
Handy location for historical center!
17 Feb 2025
Stayed here for nearly two weeks as a couple. Staff are friendly & helpful. They even prepared a "takeaway" breakfast for us upon request - as we had two days when we had very early departures for tours. The breakfast buffet is pretty standard hotel fare. Tasty & available. The location is extremely convenient. We were barely a few minutes walk from all the excitement of the Three Kings festival/celebrations (Mexico's semi equivalence to Xmas) so we went exploring the fair around the monument too. The Bellas Artes is probably a 15min walk away, most of it running alongside the Alameda Central park. The Zocalo (main square) is probably closer to a 20-30min walk but we still did it multiple times. The room was clean & tidy & comfortable. It took us a while to remember that you're not supporting to flush toilet paper in most places in Mexico really... (Pipe sizes are different than a lot of places so use the dustbin. Soaps & shampoo are all available in refill bottles in the showers. Rooms are cleaned (& beds made) daily and they always left a small bottle of water per person every day. Handy for brushing our teeth! There are a couple of Oxxo shops (one just across the road) if you need snacks & water bottles too. And they had a luggage storage room where we left our bags on the day we checked out (but our flight wasn't until the evening). A couple of handy "lavanderias" (laundrettes) nearby too if you're there for a longer trip and need fresh clothes without breaking the bank. Overall we had such a great stay we forgot to even TRY the swimming pool lol..
User:Jc T
Trip type: Family
Spend your money somewhere else. This place is not worthy.
17 Dec 2024
Everything started with the check-in, our room was not ready, we understood that and they held the baggage for us. We left to do an excursion, we came back really late at night, got elevator walked to our room that was a presidential room, the key didn't work, have to go down to get a new one, then wanted to get in shower and no hot water, they didn't have anyone to fix it, so have to take a cat shower because the water was so cold, the next day same thing no hot water, called and they sent someone to fix it. The Tvs are not smart so there is not netflix, so if you don't speak Spanish sorry that's all the channels they got. The refrigerator doesn't work , they said they were removing all of them from the rooms, not idea why but that's what they said, then we decided to get in the jacuzzi, turn in the water and dark orange/brown water came out, got to open the drainage which is damage and you must use a knife or something to get it out, let water run out for a while because that rust can hurt your skin, by the time the water is to the right level there is not more hot water, so the water is warm no hot, means you need to get out quick, unless you enjoy cold showers. Since the drainage handle didn't work it was so hard to see the bottom for all the bubbles and I decided to let it stay like that until the bubbles were gone to be able to release the water, it was probably 3 hits when I went to the bathroom and it was water everywhere, not idea how it got out, but the floor was so wet and cold that I need to dry with towels, the shower when you turn on the water smells so bad like pee, so if you stay there take shower sandals before you get an infection, and to finished we paid all inclusive, we went to breakfast and since I have a small procedure with all the medication, that i need to put in the refrigerator (which we have one but not working) I don't feel that hungry so I didn't eat much breakfast but I decided to get a yogurt to take with me and a waiter stopped me and said it loud that ppl turned the head thinking( there is a theft) you can't take that we you, you must pay that, I was OK. So I left it in the place and went to talk to the manager of the hotel, he said sorry but you have to consume your breakfast in the restaurant, but yet he told me I could order to my room and I can order from the pool area.. doesn't make sense to me that I can have anything in 2 areas, but I couldn't take it from the restaurant. Please do yourself a favor and go somewhere else that appreciates your money.
User:AZVisitor123
Trip type: Business
Great place to stay in Mexico Reforma area.
20 Nov 2022
I liked the additional security in the lobby. The room was FANTASTIC. Great location close to our convention venue. They should be able to change Peso to USA dollars at checkout. All the staff was very kind. The beds are a somewhat hard and the pillows are stuffed with foam. Place needs softer bed and feather pillows.