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Homemexico

Fiesta Americana Reforma

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Fiesta Americana Reforma

locationCentro, Mexico City

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About Fiesta Americana ReformaAbout Fiesta Americana Reforma

Location

This hotel is located at the heart of Mexico City close to the famous Zona Rosa.

Facility

25 suites, 341 single rooms and 249 double rooms are available to guests in a 25-storey main building and a 3-storey auxiliary building. The reception desk is open round the clock. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include medical assistance, room service (for a fee), a laundry service and a hairdresser. Bicycles can be kept in the bicycle storage area. 17 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and adjustable central heating. Guests can relax on the balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a gym, a spa, a sauna and a steam bath or, for a fee, massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet, à la carte and a set menu) and dinner (a buffet and a set menu) offer something for everyone. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Fiesta Americana Reforma Amenities at Fiesta Americana Reforma

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Restaurants

20 m

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1267

Very Good

881

Average

406

Poor

169

Terrible

143

Recent Reviews: 2866

  • User:Steffionthego

    Trip type: Business

    Stay elsewhere

    rating04 Jun 2026

    Do yourself a favor and stay elsewhere. Service at reception is consistently slow and unhelpful, hallways and rooms have disgustingly dirty carpets and rooms are generally very dated and have a musty smell. Bathrooms are tiny. Beds are comfortable though.

  • User:josepS1658VR

    Trip type:

    Hotel Fiesta Americana Reforma

    rating14 Apr 2026

    Fiesta Americana Reforma is well located in the central part of CDMX. Not too far from the Centro Historico. You can taxi, Uber, metro bus or simply walk like we did. The whole staff was just wonderful from the reception, luggage personel, housekeeping and above all the servers in the 22nd floor restaurant/cafeteria. Many thanks to Saul, Alexis and Voleta from the day shift. Leonardo and Raul from the evening shift. Muchas gracias por la atención. Fiesta Americana Reforma, Director General at Fiesta Americana Reforma, responded to this review Thank you for taking the time to share your comments and recommendations. We are pleased to learn that you enjoyed your stay, and hope to host you again in the future.

  • User:jennifer t

    Trip type: Family

    AMAZING EXPERIENCE

    rating22 Mar 2026

    Wow wow wow what an incredible Hoyle. Very upscale, elegant and had excellent service. Room was great, beds were comfy 10/10, also very good wifi. We had the premium vip stuff and had access to the lounge. Breakfast was excellent, super delicious and lots of variety. But what really stood out too me was the evening cocktail service both people were fantastic. In particular Raul in the evenings was just spectacular. Not only did he remember our names but he remembered our drinks orders. I will 100% be back at this hotel Fiesta Americana Reforma, Director General at Fiesta Americana Reforma, responded to this review Thank you for sharing your feedback. We are pleased to learn that you enjoyed your stay, and hope to host you again in the future.

  • User:Beverly Y

    Trip type: Business

    Watch out the Shower Head at a Mexican Hotel

    rating18 Nov 2025

    The location is excellent. Very convenient. The room is big and clean. Bedding and pillows good. The shower facility needs improvement. It is an overhead shower, you need to wear shower cap every time to avoid wetting your hair. The food at the executive lounge needs improvement: the scramble eggs were over-cooked and hard, the boiled eggs were cold. Toaster was only available some time. So you ate the bread cold!The buffet breakfast at the Reforma restaurant was good but expensive . Services were very good but choices were limited, no mushrooms, sausages , tomatoes. Not value for money. Fiesta Ameriacana Reforma, Director General at Fiesta Americana Reforma, responded to this review Thank you for taking the time to share your comments and recommendations; it’s an opportunity to improve our operations and facilities. We hope to serve you better in the future.

  • User:EmilyMurase

    Trip type: Family

    Highly recommend this deluxe Mexican brand hotel!

    rating14 Nov 2025

    We traveled to Mexico City for a family friend’s wedding and decided to try out a Mexican hotel brand and we are delighted that we did! We reserved rooms on the Executive Level, floors 21-23, which entitles guests to access the Fiesta Club Room, between the hours of 6-11 am and 5-11 pm on weekdays, 7-12N on Sat, Sun, and holidays, and 5-10 pm on Sundays and holidays (I think it is closed on Saturday evenings). We enjoyed a full breakfast and, in the evenings, hot and cold appetizers and 2 entrees. It was difficult saving room for our dinner reservations! Domestic alcohol and sodas are complimentary (1 per person) and I think you ca. Pay for imported alcohol. Service at the club room was excellent. I highly recommend reserving on these floors. Housekeeping was immaculate and provided free water bottles (2 small and 1 large). The rooms were very comfortable and equal to most US hotel brands. The bathrooms were dates but this didn’t bother us. The bathroom amenities were upscale and much appreciated. The robes and slippers added to the deluxe feel.The location is central to both the older part of town, El Centra, as well as the trendier Polanco and Condesa. The hotel also had the distinction f being a stop for poplar tours such as the one for the pyramids which we enjoyed very much. Money exchange is available on-site and the cashier was kind enough to break the huge bills we needed in smaller denomination. In short, we had a lovely stay and highly recommend this hotel!The lo Fiesta Ameriacana Reforma, Director General at Fiesta Americana Reforma, responded to this review We thank you for sharing your feedback and a great rating. We work hard to provide the best experiences for all of our guests. It's great to learn that you enjoyed your stay, and hope to host you again in the future.

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