Grand Fiesta Americana Chapultepec

Name: Grand Fiesta Americana Chapultepec
Address: Mariano Escobedo Av. #756 Col. Anzures, Mexico City, mexico
Telephone: +44-204-505-9777
Rating: 4.4

Centro, Mexico City, Mexico

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About Grand Fiesta Americana Chapultepec

location

This hotel is located centrally close to many of the sightseeing attractions in the city.

facility

149 single rooms and 54 double rooms are located on 16 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Fiesta Americana Chapultepec

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Sauna
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  Gym
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  Events
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

5000 m

Airport

15000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1083

Very Good

436

Average

143

Poor

Terrible

Recent Reviews: 1742

User:deelee168
Trip type: Business
Mexican Hospitality
04 May 2026
It was my first time in Mexico City and I don't think I would have stayed anywhere else other than Grand Fiesta Americana Chapultepec.The staff was so friendly. The GM and sales manager remembered my name and were so attentive. It is the type of service that comes from the heart.Imagine being exhausted from traveling in to being welcomed by an amazing team from the front drive all the way through. The view of the castle from my room was so amazing! Truly an unforgettable first stay in Mexico City. Won't be my last!
User:TravellingMamaYYZ
Trip type: Family
Spacious Suite with Stunning Views & Unbeatable Location
14 Apr 2026
Our “junior suite” at the Grand Fiesta Americana Chapultepec was a wonderful surprise and truly the highlight of our stay. It felt more like a full one-bedroom apartment than a junior suite—very spacious, with a living area, kitchenette, and even an extra powder room. The standout feature was the breathtaking view of Chapultepec Castle through the floor-to-ceiling curved windows—absolutely stunning. The bathroom amenities were excellent, and the bed was very comfortable, making our stay restful.While the hotel has a business feel, it worked well for our family. The location is exceptional—right by Chapultepec Park, with easy walking access to the castle and museums. We could even walk to Condesa, Roma, and Polanco in about 20 minutes. We also found it easy to Uber to places like Teotihuacán and Coyoacán.The lounge was pleasant and uncrowded, with basic but satisfying offerings. The gym had small snacks and water, and housekeeping was excellent. A small downside: the kids’ play area mentioned online wasn’t there. Also, we heard street noise on the lower floor, while the top floors have party noise—so mid-level floors may be best.Overall, this hotel offers a fantastic mix of space, comfort, and location—great for both business travelers and families exploring Mexico City!
User:Dominika M
Trip type: Friends getaway
Loved the visit at the Grand Fiesta Americana
08 Apr 2026
I had a lovely visit at Grand Fiesta Americana. The breakfast was absolutely delicious, with a great variety to choose from. The bakery items were especially impressive—everything taste fresh and high quality. The fruits were also very fresh and full of flavour.What really stood out was the guest service, which was excellent throughout my stay—friendly, attentive, and always helpful. Overall, a great experience and I would definitely recommend it. Manuel Carrillo, Promocionar at Grand Fiesta Americana Chapultepec, responded to this review Thank you very much for your kind words. We are delighted to know you enjoyed your stay, especially our breakfast selection and the quality of our bakery and fresh fruits. It also makes us very proud to hear your recognition of our guest service team. We truly appreciate your recommendation and look forward to welcoming you back soon.
User:Liliana P
Trip type: Family
Great Hotel and Perfect Location
04 Apr 2026
We stayed at this hotel for a few nights and had a great experience. The staff was very friendly and professional. Our room had an amazing view of Chapultepec, and it was clean and spacious. I visited the spa with my daughter for a massage and was very good. Alexa and Jazmin hosted our visit and the service was exceptional. Overall we enjoyed our time at the hotel. The location is unbeatable and the surroundings felt safe. Manuel Carrillo, Promocionar at Grand Fiesta Americana Chapultepec, responded to this review Thank you for your kind words. We are delighted to know you had such a memorable stay and enjoyed our privileged location overlooking Chapultepec.It is especially gratifying to hear your recognition of Alexa and Jazmín at the spa; your comments will certainly be shared with them. Providing attentive and exceptional service is at the heart of what we do.We look forward to welcoming you and your daughter again for another wonderful experience.Warm regards,
User:aurora l
Trip type: Family
Money was stoked
04 Apr 2026
Bad experience, money was stolen from inside my bedroom closet. I filed a report and they never resolved anything.