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Homemexico

Grand Polanco Residencial

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Grand Polanco Residencial

locationZona Sur, Mexico City

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About Grand Polanco ResidencialAbout Grand Polanco Residencial

Location

This apartment hotel welcomes guests in Mexico City.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a 24-hour security service, medical assistance, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.

Rooms

Rooms are equipped with air conditioning and central heating. Guests have a view of the city from the balcony or terrace, which are standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. Further amenities include a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. After an eventful day, guests can work out and recharge in the gym.

Meals

There is a restaurant on the premises. A continental breakfast guarantees a great start to the day.

Amenities at Grand Polanco Residencial Amenities at Grand Polanco Residencial

  • Facilities

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      Air conditioning

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

20

Very Good

6

Average

2

Poor

2

Terrible

5

Recent Reviews: 35

  • User:Margarita A

    Trip type:

    Great location

    rating28 May 2025

    The place is centric. Great location, you can walk around Polanco, great stores and restaurants. This place is clean, comfortable has a guard at the entrance at all times. The only negative thing I...

  • User:Jose M

    Trip type:

    Beware of the 100% no refund or changes policy

    rating15 Mar 2025

    I booked our trip on January 31. We were supposed to travel on June 15. A couple of days after I booked we realized that we had to move our trip to July. I tried multiple times to reach out to the...

  • User:Neil P

    Trip type: Business

    Great location. Lovely apartment. Bit cheap with the extras

    rating15 Sept 2024

    Great location, indoor parking included, good AC, well appointed apartments but a bit skimpy on the things that make a trip just that much better. No washing liquid for dishes. Only 3 Nespresso pods...

  • User:Jacobcamacholopezz

    Trip type:

    Worst Customer Service ever received.

    rating22 Feb 2024

    Worst customer service I ever got. Dont have any one available at night or to answer on the weekend. Messaged the hotel and never replied back. only received automated messages, but never took the...

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