tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemexico

Holiday Inn Express Mexico Aeropuerto

images

View Gallery

image url
image url

Holiday Inn Express Mexico Aeropuerto

locationAeropuerto DF, Mexico City

Share this Dealshare

About Holiday Inn Express Mexico AeropuertoAbout Holiday Inn Express Mexico Aeropuerto

Location

This hotel is located in Mexico City.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna and a solarium.

Meals

A continental breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Holiday Inn Express Mexico Aeropuerto Amenities at Holiday Inn Express Mexico Aeropuerto

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Jacuzzi

    • -

      Sauna

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

46

Very Good

55

Average

16

Poor

8

Terrible

22

Recent Reviews: 147

  • User:Sergio V

    Trip type: Couples

    Terrible experience.

    rating30 Jun 2025

    The hotel room was on the main avenue side and the noise was unbearable. I requested a refund and am still waiting to hear back from the hotel. IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto by IHG, responded to this review Hello Sergio V,Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I have informed our hotel management about your concern, and they will take the necessary steps to address it and improve the areas that require additional attention. We understand your situation; however, we are unable to decide on a refund as we have limited access to the guest's billing record. We encourage you to continue working with the local team, as they are best equipped to support you moving forward. You can contact them at 52-55-58034900 or email recepcion@hiea.mx.We appreciate your stay at our Holiday Inn Express Mexico Aeropuerto and thank you for your business with IHG Hotels and Resorts.We look forward to providing you with a better experience in the future.Yours in hospitality,Jega S.Case ManagerIHG Hotels & Resorts Service

  • User:thaisfuncia

    Trip type: Family

    Good for a stayover

    rating17 Jul 2023

    Its an okay hotel for a night over. Rooms are confy. very basic breakfast, and hotel restaurant. But it works well. Just dont get high expectations. Shuttle service is okay but I found the hotel a little further then expected from the airport. IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto by IHG, responded to this review Hi thaisfuncia,Thank you for staying at Holiday Inn Express Mexico Aeropuerto and choosing IHG Hotel & Resorts for all your travel needs. In our hotels, we stayed true to the strengths that our guests expect and value in an environment of simplicity. I read your evaluation of our services and am sorry your stay was not excellent. I thank you for allowing us to resolve these matters. I distributed your message to our local area managers. We evaluated them and took action to rectify our errors and prevent this from happening again. We hope you allow us to host your next stay so we can change your mind about us. Regards,Oscar C.Case ManagerIHG Hotel & Resorts Services

  • User:L J

    Trip type: Solo travel

    Don’t expect great service or “express”!

    rating26 Mar 2023

    I called this hotel SPECIFICALLY 4 weeks before I made my reservation, and inquired about their airport shuttle service ( website said they had none- odd for an airport hotel). I am an IGH member, and liked their small discount. They assured me that they DO have airport shuttle service. Today when I called them from the Mexico City Airport ( Terminal 1) they said they hav no service. I asked for them to REFUND the cost of the taxi I had to take to the hotel, and they refused. So this cost me a lot of hassle, anxiety and an extra $450 pesos (about $25 USD). They could have told me to get a taxi receipt when I called them from the airport and I confronted them about this, the manager was consulted. Still, no go. Do NOT stay here. There are many other choices, such as City Express. IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto by IHG, responded to this review Hi L J, Thank you for choosing our hotel and for taking the time to provide feedback about your experience, and for always choosing our hotel brands for your stay. Holiday Inn provides the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service

  • User:Mirnalissette

    Trip type: Family

    Better than expected

    rating28 Nov 2022

    Clean and comfortable hotel. Learned the hard way that a lot of airbnb and hotels in South America don‘t have hot water and was nice to have a HOT shower after a week of traveling. The continental breakfast was served from 6:30 -11 am, a lot of good options beyond the traditional fare. Service was great. Overall no complaints.

  • User:smileythefather

    Trip type: Friends getaway

    Worst customer service

    rating26 Feb 2022

    We came to visit our friends at the hotel to walk together to an event across the street they asked for the persons name and he can let us up, we gave it to him and then he said no they have to come down and get you which they did and then the manager decided to charge us $600 pesos per person to go up, even if it I was for one hour. Which we aren’t paying that just to wait…horrible customer service wouldn’t recommend. IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto by IHG, responded to this review Hi smileythefather,Thanks for your review. We offer brilliant basics and a little more where it matters most. I am sorry for the poor interaction you had with our staff. I recognize this was a letdown and shared your concerns with the management. I have also sent you a private message to obtain additional information.Again, thanks for your feedback. We look forward to your response and being of further assistance.Sincerely,Connie DCase ManagerIHGService

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot