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Holiday Inn Mexico Zona Centro

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Holiday Inn Mexico Zona Centro

locationCentro, Mexico City

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About Holiday Inn Mexico Zona CentroAbout Holiday Inn Mexico Zona Centro

Location

This city hotel is located on the 'Dr. Mariano Azuela de la Colonia Santa María La Ribera' street, in the district of the city that incorporates Puente de Alvarado Avenue, José Antonio Alzate Avenue and Insurgentes Norte Avenue. It is situated to the north of Mexico City, in the Delegación Cuauhtémoc, just 5 minutes from Paseo de la Reforma. It is two blocks from the Revolución metro station and just steps away from the 'Chopo' station for the metrobus, which runs along the entire length of the Avenida Insurgentes. The historic centre of the city can be accessed in around 20 minutes by public transport, and the train station is around a 5-minute walk away. The Teotihuacan archaeological site can be reached in about a 20-minute drive and Toluca in around 40 minutes by car. The beach at Acapulco is under 4 hours away by car. The Monumento a la Revolución is around a 10-minute walk away, while the Bosque de Chapultepec and the Museo Nacional de Antropología can both be accessed in around 20 minutes by public transport. Mexico City International Airport is some 30 km from this establishment.

Facility

80 single rooms and 32 double rooms are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and a sauna. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Holiday Inn Mexico Zona Centro Amenities at Holiday Inn Mexico Zona Centro

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

3 km

Airport

674 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

95

Very Good

105

Average

18

Poor

11

Terrible

15

Recent Reviews: 244

  • User:jordanellie41

    Trip type: Couples

    A VERY GOOD HOTEL IN NOT SUCH A NICE AREA

    rating20 May 2026

    The positives regarding this hotel in no particular order are we had a large shower and toilet in our room, the breakfast was varied and fabulous including show cooking, all the staff were very polite and welcoming. The AC in our room was very good, the room also came with toiletries, a TV and a hairdryer, it had a large cupboard to store your clothing, there were tea and coffee facilities, the bed was comfortable, and the hotel was equipped with a swimming pool and a gym even though we used neither. The hotel is very close to two different metro stations in opposite directions.The negatives were that the hotel is situated in not such a nice area and we had a poor window view of the street because of this. The room did not come with a fridge.Overall our stay was a good one and I would recommend this hotel if you don't mind the area in which it stands. Soci Assist, Other at Holiday Inn Mexico Zona Centro by IHG, responded to this review Hi jordanellie41,We’re delighted to hear you enjoyed the amenities and found our staff welcoming. Your feedback about the location and room view is valuable, and we appreciate your understanding. We’re always looking to enhance our guests' experiences and will consider your comments about the fridge. Thank you for recommending us, and we hope to welcome you back soon.- The Staff at Holiday Inn Mexico Zona Centro

  • User:7268

    Trip type: Solo travel

    Best of Mexico City

    rating04 Dec 2025

    Wow. This Holiday inn is getting an unusual five-star review a full 2 days before I check out. I was here for four nights on a long weekend getaway from San Francisco California. Everything about this stay was top quality. Check in was a breeze. The staff could not have been more professional and helpful. The room, room 511, far exceeded expectations. It's a large room. Immaculately clean on check-in and kept clean during my stay. Flawless daily housekeeping. Comfortable bed, good working air conditioning, crystal clear TV, extra seating in the room, functional desk for getting some work done, and even a small balcony. The common spaces in the hotel are wide open, bright, immaculately clean, and well-appointed. While I did not eat at the restaurant, I did enjoy several cups of coffee from the coffee shop. The coffee shop staff could not have been friendlier and more helpful. I didn't swim in the pool but I did sit in the hot tub. Some might complain that it wasn't hot enough, but it was actually perfect for me. It was comfortable for more than 90 minutes, something you would not find in a typical hot tub. Who needs to be boiled alive at a hotel? The water was clean, not overly chlorinated. The pool is a lap pool, and there was a crowd swimming lapse most of the night. But the pool deck is also immaculately clean. I get the impression it might actually be a health club with connection to the hotel. I mentioned room 511, because if you have an opportunity to stay on the 5th floor, and you're interested in the pool, Jim, or hot tub, you can't beat it. From every room door you can see the entrance to the fitness center. A quick and easy walk. As for the neighborhood, it's a nice Mexico City neighborhood. Within a couple of blocks there's a sanborns, and electronics shop, and plenty of other eateries and coffee shops. The El Chapo one line Metro bus station is a 5-minute walk. My only criticism, and this is not unique to this hotel, quite common in Mexico, maintenance and construction workers are more than happy to do heavy construction in common spaces feet away from guests. While taking some Zoom meetings in the lounge area, I had to compete with someone drilling and sawing feet away. If there's any question whether I like this hotel, having been to Mexico City dozens of times and stayed in dozens of different hotels, I've already booked my next trip around my birthday and I'll be back at this holiday in.

  • User:Trek47017057661

    Trip type: Family

    Centric, clean, convenient, and amazing staff

    rating02 Oct 2025

    Whenever I visit Mexico City I always book a room at this hotel because it is very centric and clean. The staff is amazing and I appreciate the availability of public and private transport. The Metrobus stop is right across the street, however as a single mom I usually prefer to get to my destination through the private taxi services of el senor Oscar. His mini van is always clean and he provides us with waters and even allows us to choose the music we want to listen to. He has taken us on short and long trips and he drives with caution, plus he is always on time. I have recommended him to family and friends and everyone who has hired him has been happy with his services. All in all this hotel has it all, from a beautiful restaurant downstairs, a convenient Starbucks shop in the lobby, a decent gym and amazing bellboys and Mr. Oscar.

  • User:luischable

    Trip type: Solo travel

    Great hotel within easy reach of main attractions

    rating28 Sept 2025

    Was a little skeptical about staying after reading reviews. Understand the hotel is a short way outside the tourist area but pricing is often amazing vs Reforma That said it’s right by two of the main fast bus routes and it’s less than 40 cents to take a bus! 25 mins walk to Bellas artes. Shopping very close w a huge mall but better are the real restaurants and great coffee shops within a few blocks Reception was friendly and I was able to get a room early. Modern clean room w a great shower and remodeled bathroom. TV has Netflix and ability to push from your phone Breakfast was very good and much better than most Holiday inns in the U.S. Very good selection of fresh fruits w some exotic types. Carry a couple of local specialties that change daily. A freshly made egg station is also available If you are staying 2-3 days and never visited you have to balance being a short way from the center. If you feel comfortable staying in an area that is much less touristy but still within very easy walking distance of the main attractions I would definitely recommend.

  • User:Quest67650313419

    Trip type: Couples

    Terrible, pickle and dime mentality. Terrible customer service

    rating15 Sept 2025

    Used to visit this hotel all the time. Was very happy with it. I'm an IHG rewards diamond member. This time I wss told by front desk need to make an appointment 24 hours of time to use the jaccuzi so that they can heat it up for you when you come. Really Holiday Inn?? You don't have enough money to keep the jacuzzi warm all day long for your client?? Ridiculous. Everything is nickle and dime now. Seriously thinking of canceling my IHG credit cards. IHG Service, Owner at Holiday Inn Mexico Zona Centro by IHG, responded to this review Hi Quest67650313419,Thank you for staying at Holiday Inn Mexico Zona Centro. We’re honored to be your chosen hospitality partner at IHG® Hotels & Resorts.Our goal is to ensure every stay is welcoming and comfortable by delivering exceptional service and quality accommodations. I’m truly sorry to hear about the issues you encountered during your visit, and we’d appreciate the opportunity to look into this further.To assist you better, please email us at IHGService@ihg.com so we can gather additional details and work toward a resolution. We’d be grateful for the opportunity to make things right.Kind Regards,Crisel V.eMedia CoordinatorIHG Hotels & Resorts Service

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