Hotel Geneve Mexico City

Name: Hotel Geneve Mexico City
Address: Londres 130, Mexico City, mexico
Telephone: +44-204-505-9777
Rating: 4.2

Centro, Mexico City, Mexico

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About Hotel Geneve Mexico City

location

This charming hotel is located at the heart of the Zona Rosa in Mexico City's leisure centre. It is just a few minutes walk to the city centre and many shopping areas with all types of shops, boutiques, bars and restaurants are to be found in the near vicinity.

facility

The hotel was built in 1896. The hotel has 26 junior suites, 48 single rooms and 155 double rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. Water sports enthusiasts are offered sailing. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

meals

Various dining options are available, including a café and a bar. Guests can dine at the non-smoking restaurant, which includes a separate area for smokers (high chairs are available). Catering options include bed and breakfast, half board and full board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte).

Amenities at Hotel Geneve Mexico City

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Hairdryer
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  Minibar
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Sauna
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  Gym
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Underground/Over ground Station

100 m

City Centre

600 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

713

Very Good

498

Average

194

Poor

Terrible

Recent Reviews: 1519

User:Francisco D
Trip type: Family
Great service, beautiful location
12 Jun 2026
Loved our experience dining here. Great service & atmosphere. Our server was attentive and friendly.
User:vmr1270
Trip type: Family
Excellent breakfast service
07 Jun 2026
Food: variety, every few days they change a few of their hot items. It’s mostly buffet style, with an omelet station. Service: we were fortunate to have Raul as our waiter for most of our stay. Service was attentive and any request was quickly made. Atmosphere: calming Gestor de Experiencia, Guest Services / Front Office at Hotel Geneve Mexico City, responded to this review Dear Vale, thank you very much for your kind review regarding your recent stay. We are delighted to hear that you enjoyed the variety of our breakfast offerings and appreciated the attentive service provided by Raul. It is wonderful to know that the atmosphere contributed to a calming experience during your time with us. Your feedback is invaluable and encourages us to continue delivering exceptional service. We look forward to welcoming you back in the future for another memorable stay.
User:Natalia M
Trip type: Couples
Cozy Hotel in a great location
29 May 2026
The customer service was incredible, the hotel is a bit old but well taken care of. The rooms were pretty clean. And the part that I absolutely loved is the decoration it felt so cozy and it had a lot of history from the 1900s as it has also a historic museum within the hotel. The hotel had class and the vibe in general was amazing. I also loved the Breakfast at the buenos diaz restaurant and the location was just perfect, a lot of restaurants close and didn't feel unsafe or noisy. Gestor de Experiencia, Guest Services / Front Office at Hotel Geneve Mexico City, responded to this review Dear Ms. Natalia M, thank you very much for your wonderful review. We are delighted to hear that you found our customer service incredible and appreciated the cozy atmosphere and historical charm of our establishment. It is gratifying to know that you enjoyed the cleanliness of the rooms and the delightful breakfast at the Buenos Diaz restaurant. We take great pride in our location and are pleased that you felt safe and comfortable during your stay. Your kind words inspire us to continue providing exceptional experiences for our guests. We look forward to welcoming you back in the future.
User:Gi M
Trip type: Business
Beautiful hotel
22 May 2026
Raul made the experience very enjoyable. Gestor de Experiencia, Guest Services / Front Office at Hotel Geneve Mexico City, responded to this review Dear Gi M, thank you very much for your kind words regarding your recent stay. We are delighted to hear that you found our hotel beautiful and that Raul contributed to making your experience enjoyable. Our team strives to provide exceptional service, and it is gratifying to know that their efforts have positively impacted your visit. We truly appreciate your feedback and hope to welcome you back in the near future for another memorable stay.
User:Trek51990962562
Trip type: Business
Uncomfortable and not really safe
16 May 2026
Room water brown. Most staff difficult to work with as they dont care. Wont give receipts for payments and staff gives two different instructions. Also locks doors at night and have to fight just to enter premise. Really unsafe behaviour for guests. Gestor de Experiencia, Guest Services / Front Office at Hotel Geneve Mexico City, responded to this review Dear Lee, thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the water quality and staff interactions are concerning, and we assure you that we are committed to addressing these issues promptly. Ensuring the safety and comfort of our guests is our top priority, and we will investigate the matters you raised to implement necessary improvements. We appreciate your insights and hope you will consider giving us another opportunity to provide you with a better experience in the future.