InterContinental Presidente Mexico City

Name: InterContinental Presidente Mexico City
Address: Campos Eliseos 218, Mexico City, mexico
Telephone: +44-204-505-9777
Rating: 4.2

Centro, Mexico City, Mexico

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About InterContinental Presidente Mexico City

location

Centrally located in the Polano district of the city, this luxury hotel lies within easy walking distance of famous Chapultepec Park, various shopping and entertainment venues as well as museums. The nearest airport is about 21 km from the hotel.

facility

630 rooms and 30 suites are located on 42 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a café and a bar. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at InterContinental Presidente Mexico City

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
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  Spa
Business Center and Conferences
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  Business Center
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Sauna
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  Gym
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  Tennis
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Public Transport

100 m

Golf Course

4000 m

Beach

400000 m

User Rating & Reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

1143

Very Good

573

Average

235

Poor

Terrible

Recent Reviews: 2117

User:722eliec
Trip type:
Worst customer service and hospitality in a very long time for a “”5 stars” hotel
17 Nov 2025
The hotel location is perfect for shopping / walking / restaurants I had stayed over 30 years ago at same location and what a difference ….👎 The hotel has done renovations and refurbishing...
User:DToronto2014
Trip type:
Need new management.
09 Nov 2025
Horrible experience. The place is mismanaged. Staff are not responsive and lazy. Try to take the elevator to a high floor and staff constantly use guest elevators to move around so you end up...
User:Fernando P
Trip type:
Realizan cobros indebidos y duplicados a sus clientes y no devuelven el dinero
06 Nov 2025
Our company has been dealing since late August with an incident involving erroneous bank charges made by this establishment, which unfortunately remain unresolved despite numerous efforts and...
User:Jon Q
Trip type:
AWFUL!!!
02 Nov 2025
Am writing this from the lobby. They aren't honoring a reservation and want to do me a favor by booking at a rate 4x higher.