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About W Mexico City
The hotel is located next Paseo de la Reforma in the trendy Polanco neighbourhood. It is in the centre of Mexico City, near the National Auditorium, French Embassy and the National Museum of Anthropology. Further nearby attractions include Chapultepec Castle and the Monumento a los Héroes de la Independencia.
The hotel has 5 lifts and features 237 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine. 9 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, a games console and WiFi (for a fee) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Excellent swimming awaits guests at the indoor pool. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers are ready and waiting on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.
Various dining options are available, including a restaurant, a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
The following credit cards are accepted: American Express, VISA and MasterCard.
Amenities at W Mexico City
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Games room
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Restaurant(s) with smoking area
Room Service
Shops
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Continental Breakfast
Evening Buffet
Full Board
Half Board
Lunch Buffet
Set menu dinner
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Gym
Indoor Pool
Jacuzzi
Massage
Number of Pools
Outdoor Pool(s)
Sauna
Steam bath
Sun terrace
Tanning Studio/Solarium
Location

Around this property:
Forest
100 m
Underground/Over ground Station
200 m
Park
250 m
Tourist Centre
7 km
City Centre
7 km
User Rating & Reviews
Excellent
826
Very Good
385
Average
162
Poor
71
Terrible
54
Recent Reviews: 1498
User:txkudi
Trip type:
Stay away
06 Nov 2025
User:Nigel K
Trip type:
Very impressed
02 Nov 2025
User:CBNtraveler
Trip type:
Great Hotel, Amazing Breakfast
02 Nov 2025
User:Naim A
Trip type:
Clean, hip and very nicely located. Recommended.
11 Sept 2025