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Homemexico

Hotel Santa Fe

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Hotel Santa Fe

locationCentro, Monterrey, Mexico

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About Hotel Santa FeAbout Hotel Santa Fe

location

This hotel is located in Monterrey.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (no extra charge). Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. Further amenities include an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The dining area includes a restaurant and a café. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

meals

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Hotel Santa Fe Amenities at Hotel Santa Fe

  • Facilities

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      Air conditioning

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      24-hour reception

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      Shops

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      Room Service

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      Pets

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      Elevator/ Lift

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      Laundry

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      Newspaper

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      Parking

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      Smoke detector

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      Wifi

  • General Services

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Restaurant

  • Room Facilities

    • -

      Room service

  • Security

    • -

      Security Guard

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

0

Very Good

1

Average

3

Poor

1

Terrible

2

Recent Reviews: 7

  • User:Mar M

    Trip type: Family

    night of horror

    rating08 Apr 2024

    We got confused wanting to stay at the CHN Monterrey Centro, which we had an idea based on reviews was good for sleeping, but we had no idea that there was another one.When we arrived at the CHN Sta Fe, we found that the location was truly horrible, in the surrounding area there were mmm, I don't know if they are called "cholos", but people with very bad faces, the hotel itself looks shabby and Since the parking lot is very small, they wanted the car to stay on the street (how is that possible knowing the area it is in?), we booked a Kingsize room and why not? Since they no longer had space, they gave us a double... when we entered the room it was extremely dirty, without exaggeration, hair and pubic hair everywhere even on the sheets and the worst thing, there are animals in the beds, we woke up with many bites, like this that not even the cost is worth risking our physical integrity. We had a reservation for 4 nights, but definitely and although very cumbersome, we requested a refund documenting everything that happened!!The only redeemable thing is the staff, who, although not trained or empowered to provide solutions, and knowing that those of us who complain are absolutely right, try to listen and be empathetic (you can see the pain of others they feel) and therefore, They try to be nice. , Propietario at CHN Hotel Monterrey Santa Fe, responded to this review sr. buenas tardes.entendemos que el entorno del hotel no le haya gustado, pero el hotel se encuentra en perfecto estado y sus habitaciones limpias, se le sugirió otro hotel de la misma cadena de mayor categoría, el cual comento le quedaba muy lejos, nuestro hotel por lo regular está en 90 % por eso el estacionamiento estaba un poco saturado.Como lo mencionamos en nuestros sitios, este hotel es versión económica, le invitamos que, en próximas ocasiones, reserve en nuestros hoteles de mayor categoría en el Centro de la ciudad o aeropuerto. Muchas Gracias. Originally submitted in Spanish on www.tripadvisor.com.mx. View originals.

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