Quinta Real Monterrey

Name: Quinta Real Monterrey
Address: Av. Diego Rivera No. 500, Monterrey, mexico
Telephone: +44-204-505-9777
Rating: 3.9

Valle, Monterrey, Mexico

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About Quinta Real Monterrey

location

The hotel enjoys a convenient location, around 5 minutes from various shopping opportunities and around 35 minutes’ drive from Gen Mariano Escobedo airport. Cintermex Expo and the Fair Centre as well as the centre of Monterrey are around 15 minutes away by car. Here, guests will find interesting museums and plenty of nightlife opportunities in the old town. Within around a 20 minute drive guests will arrive at nightclubs, a train station and the tourist centre. In the same radius guests will find Coorporativos Empresariales and Convex. Saltillo lies around 50 minutes from the hotel.

facility

165 non-smoking rooms are available to guests in a 5-storey main building and a 4-storey auxiliary building. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Some rooms have a balcony, which gives guests additional space for rest and relaxation. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Excellent swimming awaits guests at the indoor pool. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

meals

Dining facilities include a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast ensures a great start to the day. At lunch and dinner, guests choose their favourite dishes à la carte. A set menu can be ordered for lunch. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Quinta Real Monterrey

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Gym
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  Events
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  Water Park
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

5000 m

Airport

34500.0 m

Airport

74000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

229

Very Good

128

Average

Poor

Terrible

Recent Reviews: 523

User:cbolog812975
Trip type:
Monterrey
13 Jan 2026
Dirty rooms, suitcases must be carried by hand to the lift floor.I chose this hotel because it had at least 4-star services, but it turned out to be disappointing. Karina Meneses Mendoza, Propietario at Quinta Real Monterrey, responded to this review Dear Guest,We sincerely appreciate you taking the time to share the details of your recent experience at Quinta Real Monterrey.We deeply regret that the room cleaning and the lack of assistance with your luggage did not meet your expectations, especially considering you were looking for the high-quality services expected of a hotel in our category. We understand the importance of both aspects in ensuring comfort and a satisfactory stay from the very beginning.Your feedback helps us identify specific areas for improvement, which will be carefully reviewed by our team. Our goal is to strengthen our processes and provide the attention and standards that distinguish our hotel.We hope you will give us another opportunity to welcome you back and offer you the experience you deserve.SincerllyK. Meneses
User:jbarre987978
Trip type:
Hotel feels outdated
06 Dec 2025
Although the location is great, the hotel is old and not well taken care of. Many areas need renovation and better maintenance. Karina Meneses Mendoza, Propietario at Quinta Real Monterrey, responded to this review We are pleased to hear that you enjoyed our hotel's location during your stay.However, we sincerely regret that the condition and upkeep of the facilities did not meet your expectations. We recognize the importance of maintaining our spaces in optimal condition, and your feedback regarding the need for renovations and improved maintenance is very valuable to us.Your opinion helps us accurately identify the areas where we should focus our continuous improvement efforts. We will be attentive to these points to enhance the experience we provide to our guests.Thank you for taking the time to share your comments.Sincerely, Karina Meneses, General Manager
User:jck046
Trip type: Business
Should be condemned
10 Oct 2025
The mold in the rooms, state of the hotel infrastructure is in REAL disrepair. Parking had sewage water leaking on the floor, carpet was dirty beyond description, bed linens with stains, dark and dingy, bathroom cracked tiles, AC and inside air quality OMG ! the MOLD WAS UNBEARABLE. Karina Meneses Mendoza, Propietario at Quinta Real Monterrey, responded to this review Dear guest, thank you for your feedback.We deeply regret that your experience at our hotel was marked by such concerning conditions, especially regarding the presence of mold, maintenance, and hygiene conditions both in the room and in common areas, such as the parking lot.We sincerely appreciate that you have shared your observations in detail, as this allows us to clearly identify critical areas for improvement. We take your comments regarding the state of the infrastructure, the cleanliness of carpets and linens, as well as the quality of the air and restrooms, very seriously, and we understand the negative impact these factors can have on the satisfaction and well-being of our guests.We are committed to thoroughly reviewing the aforementioned aspects and working to ensure these situations do not recur. Your feedback is essential to our continuous improvement process.Sincerely, Karina Meneses General Manager karina.meneses@quintareal.com
User:noelnumata
Trip type: Business
nice place to stay but food prices over from overall
06 Jul 2025
this is a really nice and comfy hotel, located in the hearth of San Pedro Garza Garcia, and it make you feel you are in a nice house in a country house as it has the atmosphere to be in a posh ranch.!! just be careful when ordering food on food service room as we paid around $780 MXN around $42 USD for a single burger with fries,!! so I think its over the price to high!! apart from that our stayed was really nice and we had a relaxed day.!!
User:Platinu_Traveler
Trip type: Business
Room Too Cold, Broken
17 Jun 2025
The hotel is nice and the service is great, but the rooms need updating. Mine in particular was too cold and I could not control the temperature even after calling service. The tub dials were also whacky and were not working well. Quinta Real Monterrey, Atención al cliente/recepción at Quinta Real Monterrey, responded to this review Dear Platinu_Traveler,We appreciate your valuable comments and the time you took to share your experience at Quinta Real Monterrey. We are pleased to know that you enjoyed the service and other aspects of our facilities and that our location and cleanliness met your expectations.We sincerely regret the inconvenience regarding the room temperature and the bathtub operation. These details are important to us and represent clear opportunities for improvement to ensure the comfort of our guests during future stays.We value your preference and assure you that we work every day to continuously improve our facilities and services to provide you with a more satisfactory experience on your next visit.