Hotel Santa Fe

Recent Reviews: 366

• User:DSC_12

  Trip type: Couples

  Quirky but beautiful

  03 Aug 2026

  Quirky but beautiful with warm and friendly staff, awesome restaurant.

• User:daniele_masone

  Trip type: Couples

  Perfect Place to Relax in Puerto Escondido

  07 Jun 2026

  I stayed at Hotel Santa Fe in Puerto Escondido for one week (March 14–21), and overall it was a fantastic experience.From the moment we arrived, we were pleasantly surprised with a complimentary upgrade to a junior suite, which made our stay even more enjoyable. The staff was excellent — always friendly, attentive, and ready to help with anything we needed.The breakfast was very good, and the overall structure of the hotel is beautiful and well maintained. One of the things I appreciated most was the tranquility and peace of the place, perfect for relaxing and unwinding.Honestly, there’s nothing negative worth mentioning. Everything met or exceeded expectations.I would definitely recommend this hotel and would gladly stay here again. Sebastian Acosta, Director General at Hotel Santa Fe, responded to this review Dear Daniele,Thank you for your wonderful review and for choosing Hotel Santa Fe during your visit to Puerto Escondido.We are delighted to know you enjoyed your stay, your room, our breakfast, and especially the peaceful atmosphere that makes our hotel such a special place to relax. Your kind words about our team mean a lot to us.We truly appreciate your recommendation and look forward to welcoming you back very soon.Warm regards,Sebastián Acosta QuirozGeneral ManagerHotel Santa Fe Puerto Escondido

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• User:434leightonk

  Trip type: Couples

  Great hotel by Zicatela Beach

  23 Mar 2026

  The Hotel Santa Fe is a well-equipped resort hotel, located near the beach in Zicatela, Puerto Escondido. We have a lovely stay for a few days. It is an older style hotel that had lots of Mexican charm. The staff were fantastic and friendly, speaking English and Spanish. The restaurant and bar were quite good and it was lovely having pina coladas by the pool (there are two). Our room was spacious and comfortable but a refrigerator and coffee machines would have been very useful additions. The wifi was good. The air conditioning worked well but we really appreciated the ceiling fan. Although it is by the busy beach section, the rooms were relatively quiet. But there was some noise related to hotel repairs for a couple of hours. They have a parking garage for cars, but it is a little complicated to use it since they staff need to let you in and out of the garage. Sebastian Acosta, Director General at Hotel Santa Fe, responded to this review Dear Guest,Thank you very much for your detailed and thoughtful review. We’re delighted to know you had a lovely stay and enjoyed the charm of the hotel, as well as our location near Zicatela Beach.It’s great to hear that our team made a positive impression and that you were able to relax and enjoy the restaurant, bar, and pool areas, a piña colada by the pool is always a good idea.We also appreciate your observations regarding the room amenities and parking access. Your feedback is very valuable to us as we continue improving the guest experience. We’re currently working on ongoing upgrades, and we truly appreciate your understanding regarding the temporary noise during your stay.We hope to have the pleasure of welcoming you back soon for another enjoyable visit.Warm regards,Sebastián Acosta QuirozGeneral ManagerHotel Santa FePuerto Escondido

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• User:Scarpa007

  Trip type: Couples

  Fine Beach Hotel

  22 Feb 2026

  We had a great few days at Santa Fe and would definitely return. All the staff were helpful and friendly but especially in the restaurant. The room was a good size and the daily cleaning was thorough. The poolside and terraces are nicely landscaped and well maintained The building is traditional style which has its own charm. That said, the interiors need some updating, nothing dramatic but some fixtures and fittings are rather tired. This raises some problems because the refurbishmeet works which are on-going are noisy. We would ask the hotel about this before booking again. Apart from these issues, there is a great deal to like at Sante Fe. Sebastian Acosta, Director General at Hotel Santa Fe, responded to this review Dear Scarpa007,Thank you very much for taking the time to share your experience and for choosing to stay with us. We are pleased to know that you enjoyed your visit, particularly the friendliness of our team, especially in the restaurant, as well as the spacious room, thorough daily housekeeping, and the well-maintained pool and terrace areas. We also appreciate your recognition of the hotel’s traditional character, which is an important part of its identity.We sincerely value your comments regarding the need to refresh certain interior elements. As you mentioned, we are currently undertaking a gradual renovation process aimed at improving comfort and guest experience while preserving the architectural charm of the property. We apologize for any inconvenience caused by the ongoing works and warmly encourage guests to contact us prior to future stays so we can provide updated information and suitable room recommendations.Thank you again for your balanced feedback and kind remarks. We look forward to welcoming you back to enjoy Hotel Santa Fe in its next stage.Warm regards,Sebastián Acosta QuirozGeneral ManagerHotel Santa FePuerto Escondido

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• User:Overlooker

  Trip type: Couples

  Across from famous Zicatela Beach.

  01 Feb 2026

  The hotel is across the street from Zicatela Beach and convenient to many restaurants. Beach access is simple. The rooms were clean and fully stocked with toiletries and towels. The pools are right outside the doors and the restaurant has ocean views along with superb food. We would stay here again. Sebastian Acosta, Director General at Hotel Santa Fe, responded to this review Estimado Overlooker,Gracias por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que disfrutaste de nuestra ubicación frente a la playa, del fácil acceso al mar y de nuestras habitaciones limpias y bien equipadas. También nos complace que hayas disfrutado de la vista desde el restaurante y de la calidad de los alimentos ?????.Será un gusto recibirte nuevamente en Hotel Santa Fe cuando regreses a Puerto Escondido.Sebastián Acosta QuirozGerente GeneralHotel Santa Fe Puerto Escondido

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