City Express Plus Puerto Vallarta

Nuevo Vallarta / Riviera Nayarit, Puerto Vallarta

Share this Deal share

About City Express Plus Puerto Vallarta About City Express Plus Puerto Vallarta

Location

This hotel is located in Puerto Vallarta.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Further services include a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. The rooms have a double bed and a sofa bed. Extra beds can be requested. Other features include a telephone, a TV and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. A wellness area with a spa is available at the hotel.

Meals

The hotel includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at City Express Plus Puerto Vallarta

Facilities
- -
  Air conditioning
- -
  Bar(s)
- -
  Car Park
- -
  Conference Room
- -
  Currency Exchange
- -
  Disability-friendly
- -
  Hotel Safe
- -
  Laundry Facilities
- -
  Laundry Service
- -
  Lifts
- -
  Restaurant(s)
- -
  Room Service
- -
  Shops
- -
  Wifi
Hygiene
- -
  Contactless payment
- -
  Enhanced cleaning programme
- -
  Hand sanitiser
- -
  Health checks on staff
- -
  Housekeeping only upon request
- -
  Hygiene training for staff
- -
  Mandatory mask-wearing
- -
  No high-touch furnishings
- -
  No high-touch furnishings in public areas
- -
  Packaged meals
- -
  Protective equipment for employees
- -
  Sanitiser dispenser
- -
  Social distancing regulations
- -
  Time interval between room bookings
- -
  Use of commercially available disinfectants
Meals
- -
  Breakfast Buffet
- -
  Continental Breakfast
Sport/Entertainment
- -
  Aerobics
- -
  Billiards/Snooker
- -
  Gym
- -
  Indoor Pool
- -
  Number of Pools
- -
  Outdoor Pool(s)
- -
  Parasols
- -
  Sun loungers
- -
  Sun terrace

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

154

Very Good

Average

Poor

Terrible

Recent Reviews: 271

User:O6049Hb
Trip type: Solo travel
Great Stay
11 Apr 2026
The hotel is not a beach resort, and doesn’t pretend to be. What it does offer is a great location just across the street from where cruise ships dock. It’s a 5 minute walk to Walmart, and perhaps a 15-20 minute walk to la Isla shopping complex. Many places to eat are closer still. Local buses pass frequently right outside and are easy to use to get to the Marina or the Zona Romantica. Hotel parking is free. Airport is about 15 minutes away.Staff are super friendly and welcoming. Rooms are basic, but very clean and modern. Bed was very comfortable. Breakfast is included in the rate. Great coffee with staff constantly offering refills.Highly recommended. CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus by Marriott Puerto Vallarta, responded to this review Good morning, dear Guest,We hope you’re having a wonderful day.“Thank you so much for your kind words!We’re delighted to hear that our staff made your stay enjoyable and that you found our rooms comfortable. It’s very gratifying to know that you loved the breakfast and found our location convenient.We will share your feedback with our entire team, who will be delighted to hear it. I assure you that we will work hard to address the areas for improvement you mentioned in your review so that we can better facilitate your travel goals.We look forward to the pleasure of welcoming you back and providing you with another memorable stay.If there is anything else we can assist you with, please do not hesitate to let us know. Thank you for your loyalty to Marriott Bonvoy, dear Guest.Best regards! Jorge Alberto Cubillas AvilaGeneral ManagerCity Express Plus By Marriott Puerto Vallarta3222436433
User:paoloartois
Trip type: Couples
Puerto Magico spot to STAY.
06 May 2025
Let me start by mentioning how valuable I felt the moment I walked in on this premise. As Marriott Bonvoy member, I felt I was treated with the value I deserved after traveling around the world and choosing any hotel by Marriott that keeps the same standards in service experience and quality for money expended.This a GEM 💎 located between huge shopping malls and in front of the Puerto Magico, basically the PIER where 99% of the boat tours happen. Just across the street.I was lucky to get there one week before Easter week, which is quite busy in PV. I was greeted and welcomed by Guadalupe, and she appreciated my loyalty as a Bonvoy member. I checked the property, and a really cute pool area and cocoons chairs were available to chill. Happy hours for drinks 🍸 🤪 and popcorn free of charge in the evening 😋. 🎉 The next day, I went down to enjoy the complimentary breakfast and, as always, fresh juices and fresh cut fruit plus fresh croissant and more. I was lucky to find out a request was honored to me by Fatima, who runs the front office supervision. She was extremely professional and kind, and she told me she was hoping the view would be to my satisfaction. Little did I know my view was AWESOME and AMAZING every single day (check the pics). I can see every single cruise ship coming and going from Puerto Vallarta just in front of my room. I had only two nights booked at this property, but the amazing service made me book 4 more nights, and believe me, I was as pleased as the start of my dream vacations.I was greeted every morning by the staff, and if I needed anything, there was always someone with a great smile to take care of me and my colleague. I want to mention Sabina on reception who helped me with bookings and local recommendations. Starbucks is at the lobby and La Chula restaurant, which is part of the hotel. We enjoyed some fajitas and drinks, and the service was as amazing as the food. Luckily, I ran into the general manager who was giving a hand to his staff on a busy morning during Easter week, and I applaud his teamwork and excellent service experience. He brought me coffee to my table and took care of me and some other friends the night prior. I can tell he is running that place, always thinking about customer satisfaction at all times.What else could I say to my fellow travelers who read my reviews about this property? Just do not hesitate to take advantage of a great location and welcoming team in Puerto Vallarta 😀. Thank You Jorge and Thank you to CityExpress team at Puerto Vallarta for your amazing work. CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus by Marriott Puerto Vallarta, responded to this review Estimado Sr. Raul Cuellar Mil, mil gracias por sus bellos comentarios, es muy gratificante, hoy es un dia muy especial ya que recibimos su reseña y nos compromete día a día a trabajar para mejorar y superar sus expectativas de viaje ¡Gracias totales Sr. Cuellar y esperamos verlo por esta su casa !Saludos cordiales
User:Cristian G
Trip type: Family
HORRIBLE !!!!!
10 Mar 2025
WORST EXPERIENCE EVER ! Told room service in the morning I did not want cleaning in my room and they still came in, I had left person stuff on the dresser and when I came back with my family my ring that my grandmother had gave me before passing away was gone and a dollar I don’t care about the dollar but my Ring !!!! I called front desk right away and they said they would investigate I got NOTHING !!! Spoke to manger the next morning she was very rude and blamed me for it even though I CLEARLY SAID I DID NOT WANT ROOM SERVICE.. I will definitely not be coming here ever again they literally ruined my whole trip so heart broken and disappointed with Marriott … I cannot believe this happened and how people can be so heartless and just take things that do not belong to them …
User:TorontoRobDT
Trip type: Solo travel
More pleasant than the revies lead one to believe
02 Mar 2025
I arrived just at the check-in time which was great timing. A room was ready, the check-in staff very polite and I checked in right away. From there a little hop over to Walmart for some food for the evening then a stroll to the beach area.Many times I have been to PV and this was just a one-nighter before my other accommodations were ready. The walk to the beach area was not bad and quite doable. Despite the numerous visits here I have not spent an overnight in this area before. Wanting a microwave and min-fridge I booked a superior room and got the top floor, middle room looking out over the marina. It was also a wonderful spot for watching the sunset and the cruise ship arriving the next day. Breakfast was plenty for what I needed. Yogurt and fruit with coffee and I was all set. Everything was clean, both the property and the room. And despite it being next to a busy street, the windows did a great job of keeping noise out.I had no complaints at all and loved the fact that the standard check-out time was at 1pm. That allowed me to wait comfortably in the lobby the next day until my next accommodation was ready. I relaxed there until I got the text to come over, ordered an Uber and was off.Wifi worked great and by the time I got back to Canada everything was legit with my credit card; the proper payment and the hold was released by then. I would definitely use this hotel as a overnighter again. CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus by Marriott Puerto Vallarta, responded to this review Estimado Sr. Toronto RobMil, mil gracias por sus bellos comentarios, es muy gratificante, hoy es un dia muy especial ya que recibimos su reseña y nos compromete día a día a trabajar para mejorar y superar sus expectativas de viaje ¡Gracias totales Sr. Toronto y esperamos verlo por esta su casa !Saludos cordiales!Jorge Alberto Cubillas AvilaGerente General
User:denat2515
Trip type: Family
NOT RECOMENDABLE VERY SMELLY
03 Jun 2024
Rooms smell of humidity this is the second visit and both times we hade a smelly at first I thought it was that particular room but on this second visit it appears they all stink already contacted Marriott bonvoy whatever and no remedy to this smelly situation DO NOT RECOMEND THIS HOTEL CE Plus Puerto Vallarta Gerencia, General Manager at City Express Plus by Marriott Puerto Vallarta, responded to this review Thank you for that information I will verify directly in the room to fix this kind of situations We are working in this situation anf I hope to offer a better service if you decide stay again with ussincerely GM City Express Puerto Vallarta

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

City Express Plus Puerto Vallarta

Location

Facility

Rooms

Sport

Meals

Get the Best Deals and Travel Ideas

Travelodeal Reviews