Crown Paradise Club All Inclusive Resort

Recent Reviews: 8523

• User: John S

  Trip type: Couples

  Avoid at all costs. Resort has no A/C in rooms!🥵

  Checked in just after 7 PM last Saturday. No bellman. Checked in and was told where the room was on the 5 floor beach front. Eventually found the room. Stepped into an oven. The temperature in the room was 28° C. Check thermostat it was set at 20° C. Call down to the front desk to ask them to send somebody to fix it while we went out and had something to eat. Also asked them to fix the sliding doo… Read moreChecked in just after 7 PM last Saturday. No bellman. Checked in and was told where the room was on the 5 floor beach front. Eventually found the room. Stepped into an oven. The temperature in the room was 28° C. Check thermostat it was set at 20° C. Call down… Read more

• User: DL J

  Trip type: Friends getaway

  A fixer upper hotel in need ofsome TLC

  I’ll start off by saying we know this place is not a 4 or 5 star resort going into our vacation, however we were expecting a little more courtesy and a lot better customer service from the front desk when we arrived. We will not return here in the future. Just to start with they can’t call themselves a five star resort if they don’t offer 24 /7 front desk service, we arrived and nobody was there a… Read moreI’ll start off by saying we know this place is not a 4 or 5 star resort going into our vacation, however we were expecting a little more courtesy and a lot better customer service from the front desk when we arrived. We will not return here in the future. Just… Read more

• User: Cathie H

  Trip type: Friends getaway

  Crown Paradise Golden is nowhere near five stars

  Front desk needs to be more welcoming, the check-in process for early arrival was an absolute nightmare. We were made to feel like an inconvenience and were dismissed and ignored for HOURS without so much as a wristband or towel card so we could enjoy the resort prior to actually receiving our room. We were also refused WiFi access until we received our room, yet the following Saturday one of us c… Read moreFront desk needs to be more welcoming, the check-in process for early arrival was an absolute nightmare. We were made to feel like an inconvenience and were dismissed and ignored for HOURS without so much as a wristband or towel card so we could enjoy the reso… Read more

• User: ixsunshine

  AVOID THIS PLACE, ONLY FOR LOCALS

  If you are a foreigner reading this, just skip it period.This place is very tailored to locals, overcrowded, no value, bad condition throughout everything. Don't be fool by the pictures and information on the website.5 nights/6 daysMy kid got a stomach flu from this place. Not sure if it is the pool or food. Probably both.I also got deep cut on my toe from the pool.FOOD = Very Limited in terms of… Read moreIf you are a foreigner reading this, just skip it period.This place is very tailored to locals, overcrowded, no value, bad condition throughout everything. Don't be fool by the pictures and information on the website.5 nights/6 daysMy kid got a stomach flu fro… Read more

• User: JacobKim S

  Trip type: Family

  Kid branding is a gimmick

  We chose this hotel for its 4-star rating and kid-friendly marketing, but it is in our experience a gimmick.Cleanliness and disrepair were a consistent issue all over the resort. Sun chairs were constantly dirty with bird droppings and food residue on the vast majority, and the pools were cloudy with lots of hair that would get caught in between our fingers regularly and over the course… Read moreWe chose this hotel for its 4-star rating and kid-friendly marketing, but it is in our experience a gimmick.Cleanliness and disrepair were a consistent issue all over the resort. Sun chairs were constantly dirty with bird droppings and food residue o… Read more