tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemexico

Grand Decameron Complex Bucerias, A Trademark All Inclusive

images

View Gallery

image url
image url

Grand Decameron Complex Bucerias, A Trademark All Inclusive

locationBucerias, Puerto Vallarta

Share this Dealshare

About Grand Decameron Complex Bucerias, A Trademark All InclusiveAbout Grand Decameron Complex Bucerias, A Trademark All Inclusive

Location

This hotel is situated right by the beach, by the Banderas Bay and Puerto Vallarta airport is located around a 20-minute drive away.

Facility

510 rooms are located on 3 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service.

Rooms

The rooms of the hotel include air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis, beach volleyball and basketball are available. Water sports available at the complex include windsurfing, canoeing, catamaraning, kayaking, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

The dining area includes a restaurant with air conditioning and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The complex also offers snacks. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Decameron Complex Bucerias, A Trademark All Inclusive Amenities at Grand Decameron Complex Bucerias, A Trademark All Inclusive

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Basketball

    • -

      Beach Volleyball

    • -

      Billiards/Snooker

    • -

      Canoe

    • -

      Catamaran

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Diving

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Surfing

    • -

      Swimming Pool

    • -

      Tennis

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2056

Very Good

2440

Average

967

Poor

425

Terrible

287

Recent Reviews: 6175

  • User:I849NUjudys

    Trip type: Couples

    We had always wanted to stay at this hotel again and 23 years late we did so! By far the best aspect of this hotel for us was th

    rating20 May 2026

    We were in block 5, 2nd floor and found the room to be comfortable. It was clean, cool, we had a great room attendant who kept our room in good shape for the 2 week stay. Although older, and not fancy the bed was comfortable and it was quiet.The buffets were all quite busy as the hotel was full. Not all the restaurants were open each day so the largest restaurant tended to be full a lot. I must say the restaurant staff worked very hard keeping everyone happy in the dining room.I found the food overall to be very good. There were enough options to vary meals each day and if you liked something it was also available. The fish ceviche was always good, fresh! There were few other non mexican tourists at the resort and there were many bus tours in and out over our 2 week stay. It was busy but we were always able to find a spot at the beach each day. They could put more seating at the beach as it is spectacular! We only went to the adult only pool as other pools were busy with lots of kids. Overall it was great, restful vacation. Would recommend this hotel to families and over 50! leonel arambul, Guest Services / Front Office at Grand Decameron Complex Bucerias, A Trademark All- Inclusive, responded to this review Dear Guest's, Greetings from Grand Decameron. We sincerely appreciate you taking the time to evaluate your experience with us. We value your comments and rating, as they help us continue improving our service excellence program to fully meet your expectations on your next visit. We hope you will become one of our frequent guests, allowing us to continue providing you with memorable experiences at any of our destinations. It will always be a pleasure to serve you. SincerelyLeonel ArambulGuest Service

  • User:Shirley K

    Trip type: Family

    Low budget, need low expectations.

    rating29 Apr 2026

    We stayed in room 1210 in block 1. The view from balcony is very nice. Unfortunately the AC would barely keep the room at24C even after complaining twice, the bathroom is very small, shower door ready to fall off, Luke warm water from shower, toilet seat ready to fall off and no potable water from taps. You are allocated one big bottle of water in your room each day. We were told that buildings 5-6 are newer. Pools all got very dirty each day, scum very apparent. Iguana poop everywhere and they often climb on your chairs. They do try to clean it up promptly.Buffet food is below average with the only hot items being omelettes and pasta. Although the Ala cartes food was pretty good, you had to get up early to go wait in line for a reservation for that day.Entertainment in courtyard at 8pm was always really good, entertainment staff got people up dancing and the music was of good quality. Bar drinks were good but buffet juices were badly watered down. Coffee was too weak for our tastes but found a shop across street that was good. Depending on tide beach was nice to walk on, water was good to wade in, waves fun for younger people. There are Tiger Eels in the water but they are harmless. Budget to eat off resort at least a few times. La Vita Dolce is excellent.Upsides are cheaper resort and shorter flight(4.5hrs from Calgary).We will visit PV again but not this resort. leonel arambul, Guest Services / Front Office at Grand Decameron Complex Bucerias, A Trademark All- Inclusive, responded to this review Dear Guest's, Greetings from Grand Decameron and thank you for taking the time to share your experience during your stay. We are delighted to hear that you enjoyed our hotel,Regarding your dissatisfaction, we extend our sincere apologies. We regret your dissatisfaction and acknowledge our responsibility to take the necessary actions to prevent a similar situation in the future. Therefore, we will be implementing solutions to address these issues.Finally, we look forward to welcoming you back to this destination soon to continue sharing unforgettable experiences. Sincerely,Leonel Arambul Guest Service

  • User:Y1703WOalexanderk

    Trip type: Family

    Very nice hotel

    rating17 Apr 2026

    We had a wonderful experience at the hotel. The room was a bit dated, but you get what you pay for. The food was amazing, the beach was very nice, and the ocean view is breathtaking. I would just ask staff to warn guests before you change toilets - we came into our room once to find out that the toilet needs to be changed, and we weren't warned. They were also changing the roof while I was there, so parts of the hotel were inaccessible.Puerto Vallarta is about 30 minutes away by car, so remember that this hotel is not in the city. It's much better for a peaceful, quiet vibe. Although there were children in the hotel, there is no kids club, so take that into consideration. However, there are plenty of activities to keep your children occupied. Finally, I wanted to extend a big thank you to the following people for amazing service : - Eduardo Zepeda - Luis Romero- Imelda Juan - Karina Alvarado leonel arambul, Guest Services / Front Office at Grand Decameron Complex Bucerias, A Trademark All- Inclusive, responded to this review Dear Guest's, Greetings from Grand Decameron. We sincerely appreciate you taking the time to evaluate your experience with us. We value your comments and rating, as they help us continue improving our service excellence program to fully meet your expectations on your next visit. We hope you will become one of our frequent guests, allowing us to continue providing you with memorable experiences at any of our destinations. It will always be a pleasure to serve you. SincerelyLeonel Arambul Guest Service

  • User:T5343KJdavek

    Trip type: Friends getaway

    Needs improvement

    rating16 Apr 2026

    We have been going to this location for about 7 years. We have noticed a big decline this year in the food it never has been very good but it has gone down. We also noticed the grounds not been kept as well as they have been untrimmed hedges and uncut lawn areas. There was a big notice in the amount of grounds keepers much less then in the past.The bar was ok except they have gone to plastic bottled pop. As you can imagine once it has been open and sits for a while it is not good.The staff was great but a lot of the old staff is gone. leonel arambul, Guest Services / Front Office at Grand Decameron Complex Bucerias, A Trademark All- Inclusive, responded to this review Dear Guest's, Greetings from Grand Decameron and thank you for taking the time to share your experience during your stay. We are delighted to hear that you enjoyed our hotel,Regarding your dissatisfaction, we extend our sincere apologies. We regret your dissatisfaction and acknowledge our responsibility to take the necessary actions to prevent a similar situation in the future. Therefore, we will be implementing solutions to address these issues.Finally, we look forward to welcoming you back to this destination soon to continue sharing unforgettable experiences. Sincerely,Leonel Arambul Guest Service

  • User:Marilia M

    Trip type: Family

    Tiffany glasses disappeared

    rating15 Apr 2026

    Staying at this resort entertainment is very good food so so. Only one really bad experience we lost tiffany glasses by pool 1 and one guest drop it off atEntertainment booth and even with proof that it was my glasses they kept saying nothing was brought to them very disappointed about his. Friendly people but even with proof of another guest bring it to the booth they keep denying they never had them. leonel arambul, Guest Services / Front Office at Grand Decameron Complex Bucerias, A Trademark All- Inclusive, responded to this review Dear Guest's,Greetings from Grand Decameron. We would like to thank you for taking the time to respond to our survey and share your opinion, which is very important to us.We look forward to welcoming you back to our destinations to enhance your experience. It will always be a pleasure to serve you.SincerelyLeonel Arambul Guest Service

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot