tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemexico

Hacienda Buenaventura Hotel & Mexican Charm

images

View Gallery

image url
image url

Hacienda Buenaventura Hotel & Mexican Charm

locationZona Hotelera, Puerto Vallarta

Share this Dealshare

About Hacienda Buenaventura Hotel & Mexican CharmAbout Hacienda Buenaventura Hotel & Mexican Charm

Location

This hotel is located just a short walk from the lively centre of Puerto Vallartas and links to the public transport network can easily be reached on foot.

Facility

40 suites and 115 double rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and photocopier is available. Lectures, presentations and meetings can be held in one of the 2 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 155 non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. For those who wish to stay active while on holiday, the hotel offers beach volleyball. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. There is a wellness area with a spa, a sauna, hydrotherapy treatments and Ayurveda treatments. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

The hotel includes 2 restaurants and a bar. All-inclusive can be booked. A continental breakfast buffet provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hacienda Buenaventura Hotel & Mexican Charm Amenities at Hacienda Buenaventura Hotel & Mexican Charm

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Hygiene training for staff

    • -

      Protective equipment for employees

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Evening Buffet

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Beach Volleyball

    • -

      Billiards/Snooker

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Entertainment Programme

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Nightclub

10 m

Sea

500 m

Beach

500 m

Restaurants

500 m

Shopping opportunities

800 m

Bars / Pubs

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3454

Very Good

1600

Average

612

Poor

227

Terrible

200

Recent Reviews: 6093

  • User:HappyCamper564

    Trip type: Couples

    April 2026 stay

    rating07 Jun 2026

    Pretty little resort on a busy street, close to everything you may need. The grounds are beautiful and there’s a huge friendly iguana who roams freely who loves to pose for photos. Food is decent, drinks are yummy. What makes this resort amazing is the staff. Thank you for the wonderful service and perfect vacation!

  • User:Seaside26949302291

    Trip type: Family

    Terrible experience - please don’t stay there. This was our return to Puerto Vallarta after 16 years.

    rating22 May 2026

    After 16 years, we were excited to return to Puerto Vallarta and booked a 7-day stay at Hacienda Buenaventura Hotel. Unfortunately, our experience was very disappointing. The room smelled musty, the bathtub was damaged and rusty, and we even found a dead roach in the closet along with items left behind by previous guests. The AC did not work, and after waiting over two hours with no solution, we decided to leave and book another hotel. To make matters worse, the hotel still has not responded to Expedia regarding our refund request. Very disappointing experience during what was supposed to be a relaxing vacation.

  • User:AmandaH2035

    Trip type:

    Amazing Staff, Great Food, and a Relaxing Stay

    rating01 May 2026

    All the staff were amazing during our stay and really made the experience enjoyable. The food and drinks were excellent, and overall we loved the hotel.Our only complaint was the beach bar. It no longer serves food and doesn’t have any bathrooms, which made it less appealing to spend time there for us.Because of this, we didn’t spend as much time at the beach as we would have liked. That said, we still had a great stay and appreciated many aspects of this hotel and highly recommend.

  • User:C6968GWlaurens

    Trip type: Family

    Disgusting

    rating25 Apr 2026

    My previous review was removed. Our take away was $85. The food was disgusting in both presentation and ingredients used. The beef is low quality and tough. The shrimp were dry, hard, and chewy. Our order was also incomplete. $85 of inedible slop thrown away.

  • User:Stephanie P

    Trip type: Family

    Chill vibe for a family vacation

    rating20 Apr 2026

    We loved our week-long stay at Hacienda Buenaventura. The staff was wonderfully friendly and so accommodating. We travelled with our 6 month old baby and they were so sweet with him. I cannot say enough good things about the servers in the restaurant. They made our trip extra special. Throughout the majority of our stay, the hotel was extremely quiet. No lines for the restaurant and no need to fight for a lounge chair by the pool. Ideal with quiet days and nights with a baby. Come the weekend, it was definitely a different story. It got to 100% capacity over the weekend and was extremely busy. That being said, it was cool to see so many families getting day passes to the hotel on the weekend and we loved seeing all of the other kids in the pool! All in all - we loved this place during the week because it was so chill. 5 stars - 10/10 experience, without a doubt!… but on the weekend, it was pretty overwhelmingly busy. If you’re wanting a party place with lots of things to do, this isn’t the place for you. It’s small and laid back with lots of locals staying at the hotel on the weekend, which is a vibe. PS. Keep in mind that this place isn’t on the beach and although there is a reserved area at the beach close by, there are no bathrooms or snacks there, and it’s pretty rough. The pool was perfect for us, but if you’re a beach goer, this might not be the place for you.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot