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Hotel Rio Malecon

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Hotel Rio Malecon

locationCentro, Puerto Vallarta

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About Hotel Rio MaleconAbout Hotel Rio Malecon

Location

This hotel is located in Puerto Vallarta, near a beach.

Facility

The hotel has a lift and features 47 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. There is a kitchenette in the rooms. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex ensures comfortable swimming with its soothing salt water. Comfortable sun loungers are available on the terrace. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a spa and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel Rio Malecon Amenities at Hotel Rio Malecon

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

    • -

      Currency Exchange

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Saltwater Pool

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Beach

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

342

Very Good

211

Average

67

Poor

22

Terrible

23

Recent Reviews: 665

  • User:Jennifer A

    Trip type: Couples

    Don’t go!

    rating26 Mar 2026

    NOT safe or monitored accurately with cameras!!! We are missing over $500 out or our room our outside our room and the staff was of now help! I have come five times and always watched my money very closely but will NEVER go back!!!!! Don’t go. Spend a few more dollars and trust your belongings won’t be stolen.

  • User:Jozy10

    Trip type: Couples

    Great hotel

    rating28 Jan 2026

    We’ve stayed here many times over the years and we have always enjoyed our time here. Comfortable clean rooms, plenty of hot water and good restaurant to eat breakfast. We never found noise to be an issue. Hotel is one block off the malecon and in an area where many good restaurants are located.

  • User:Tre F

    Trip type: Couples

    STAY AWAY! Dishonest, loud, humid hotel!

    rating14 May 2025

    STAY AWAY! We stayed here one night out of 7 nights we originally booked. The noise from the street was SUPER LOUD, the doors and windows were not well sealed, causing the room to be very humid and the AC struggled to keep us cool, and we had ants all over the room. The bathroom never dried after a shower. Worst part? We cancelled after that one night, were told (and Booking terms agreed) there would be a 1-night penalty, and a refund for the rest. After we checked out the hotel denied that we left early, claimed we stayed the entire 7 nights, and refused a refund. Booking called them and the property refused any refund whatsoever. STAY AWAY!

  • User:Cayla G

    Trip type: Solo travel

    Comfy solo stay

    rating07 Jan 2025

    I loved this place and I will definitely stay again the next time I visit Puerto Vallarta. Very centrally located, just a quick, straightforward taxi ride from the airport, walking distance to the malecon, Zona Romantica, Rio Cuale, 5 de Deciembre, la mirador de la cruz, lots of shops, cafes, and restaurants. Yes you can hear noise from the streets, so if you're sensitive to that maybe this isn't the place for you. But I enjoy hearing the sounds of the city. I didn't hear a peep from any of the nearby rooms so I found that to be more important. Quieter than the paper thin walls that I'm used to back home.The staff was nice and helpful, the restaurant on site was convenient. My room was spacious and had more than I needed with plenty of storage, and housekeeping kept it clean everyday. The AC was super cold and the shower was super hot. I was very comfortable here. Victor Zamorano, Propietario at Hotel Rio Malecon Puerto Vallarta, responded to this review Dear visitor, thank you for visiting and providing your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon! Best regards, Guadalupe,

  • User:Go01841421388

    Trip type: Couples

    Shady

    rating25 Oct 2024

    The booking confirmation explicitly stated that Free Cancellation was available, yet when I decided to cancel my reservation, the hotel outright refused to issue a refund. This is completely unacceptable and incredibly frustrating. WTF! Victor Zamorano, Propietario at Hotel Rio Malecon Puerto Vallarta, responded to this review Dear visitor, thank you for your rating. We apologize for any confusion regarding our cancellation policies. These policies depend on the room rate you selected. In your case, it is possible that you chose a non-refundable rate or that your cancellation request was made after the deadline. Thank you for your understanding, and we look forward to having you as our pampered guest in the future. Best regards, Guadalupe M. Ramírez, hotel manager.

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