Hyatt Ziva Puerto Vallarta

Ideally located on the coast of the Pacific in Bahía de Banderas, one of the largest bays in the world, the resort is just 20 min from the airport and 5 min from the city centre.

The hotel has a lift and features 337 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel doctor. The business centre is on hand for guests' business requirements and provides a photocopier.

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, volleyball and basketball. A number of sports are available, including water sports such as snorkelling and aquafit. For a fee, guests can also enjoy jet skiing, kayaking and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Dining facilities include a restaurant, a breakfast room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.