


31+ photos
This hotel is located directly in the tourist centre of Puerto Vallarta, just a few paces from the beautiful sand beach and the lively harbour. The town centre offers various shopping and entertainment facilities and is located just a few minutes away.

Avenida Francisco Medina Ascencio S/N Zona Hotelera Norte 48333 Puerto Vallarta Jalisco
Check-in from 3:00 PM · Check-out by 11:30 AM

Avenida Francisco Medina Ascencio S/N Zona Hotelera Norte 48333 Puerto Vallarta Jalisco
Check-in from 3:00 PM · Check-out by 11:30 AM
Very Good
7349 reviewsUser: marianne p
Trip type: Family
It was nice
We were a catfished with what we thought was the hotel. But overall pretty good experience. Bárbara Gamerdinger, Otro at Krystal Vallarta, responded to this review Thank you for sharing your experience. We are glad to hear that you had an overall good stay with us, though we are truly sorry for the confusion regarding your initial booking. We appreciate your feedback and hope to welcome you b… We were a catfished with what we thought was the hotel. But overall pretty good experience. Bárbara Gamerdinger, Otro at Krystal Vallarta, responded to this review Thank you for sharing your experience. We are glad to hear that you had an overall good sta…
User: Amazing M
Trip type: Family
Very bad experience
Very bad resort, washroom lock was broken, selection of food was not good at all, one night was given day old bread. Very old resort, even with all inclusive water wasn’t included. Balcony was not safe at all, didnt use balcony. Cleaner won’t put any tissues, had to ask for it. Won’t be going there again Bárbara Gamerdinger, Otro at Krystal Vallarta, responded to this review Dear guest,Thank… Very bad resort, washroom lock was broken, selection of food was not good at all, one night was given day old bread. Very old resort, even with all inclusive water wasn’t included. Balcony was not safe at all, didnt use balcony. Cleaner won’t put any tissues,…
User: KG20o
Trip type: Family
Very Disappointing Stay — Major Room and Food Issues
User: John M
Trip type: Couples
0 Star, Horrible Experience, Not What Was Advertised!
0 Star Very Disappointing Experience, Not What We ExpectedMy wife and I stayed at Hotel Krystal Puerto Vallarta and unfortunately had such a terrible experience that we ended up checking out early and leaving the resort.From the moment we arrived, the experience was disappointing. Our room was not even ready when we checked in. When we finally got into the room, there was only one large towel, no… 0 Star Very Disappointing Experience, Not What We ExpectedMy wife and I stayed at Hotel Krystal Puerto Vallarta and unfortunately had such a terrible experience that we ended up checking out early and leaving the resort.From the moment we arrived, the experien…
User: dandalzell
Trip type: Couples
What you see is not what you get.
We booked this resort as we had been to it many years ago. The pictures on the booking site had not changed so we thought we would be getting the same charm we had previously. WRONG! Where we in for a surprize. On most booking pictures it shows swimming pools, a large palapa and space. All gone. One large swim area has been replaced by another hotel. The large grass palapa in most pictures were yo… We booked this resort as we had been to it many years ago. The pictures on the booking site had not changed so we thought we would be getting the same charm we had previously. WRONG! Where we in for a surprize. On most booking pictures it shows swimming pools,…
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