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Playa Los Arcos Hotel Beach Resort & Spa

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Playa Los Arcos Hotel Beach Resort & Spa

locationCentro, Puerto Vallarta

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About Playa Los Arcos Hotel Beach Resort & SpaAbout Playa Los Arcos Hotel Beach Resort & Spa

Location

This hotel is located in the old town of Pueto Vallartas, not far from the cathedral. The Playa de Sol beach is located just a 5-minute walk away as well as many restaurants, bars, shopping facilities and nightclubs. Links to the public transport network can be reached within 200 m and the airport is around 10 km away.

Facility

171 rooms and 15 suites are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, medical assistance, room service (for a fee) and a laundry service. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.

Sport

Plenty of active recreation awaits guests in the pool area's 3 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols on the terrace are also available. Sport and leisure facilities at the resort include a gym and yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, massage treatments and a solarium. The resort offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a non-smoking restaurant, a café, a bar and a pub. Catering options include half board, full board and all-inclusive. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner).

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Playa Los Arcos Hotel Beach Resort & Spa Amenities at Playa Los Arcos Hotel Beach Resort & Spa

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

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      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pub(s)

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

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      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

  • Sport/Entertainment

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      Children's Entertainment

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      Children's Pool

    • -

      Gym

    • -

      Indoor Pool

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      Jacuzzi

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      Jet Skiing

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Water Skiing

LocationLocation

Map preview

Around this property:

Shopping opportunities

30 m

Restaurants

30 m

Bars / Pubs

30 m

Park

100 m

Nightclub

100 m

Public Transport

100 m

River

400 m

City Centre

500 m

Golf Course

5 km

Bus Station

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3140

Very Good

1409

Average

659

Poor

320

Terrible

310

Recent Reviews: 5838

  • User:GrandTour09345935588

    Trip type: Friends getaway

    Angelica is an amazing housekeeper

    rating23 May 2026

    Nuestra housekeeping Angelica is amazing, always checking on us to see if we were ok or needed something. Amazing hotel . Miguel Gradilla, Atención al huésped/Recepción at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review Dear GrandTour09345935388Thank you so much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay.Your kind praise for Angelica means a great deal to our team. We will gladly pass on your words to her; she will be pleased to know that her attention and dedication contributed to making your experience even more special.We sincerely appreciate your preference and hope to welcome you back very soon to continue creating memorable stays.Sincerely, General Manager.

  • User:Jenise V

    Trip type: Family

    Spectacular view

    rating11 May 2026

    We often visit Playa Los Arcos and it’s been a great experience every time. Location is beautiful, rooms are clean, definitely worth the value. Angelica is very attentive, kind and always has a bright smile on her face. Check in and out is always a smooth and quick process. Miguel Gradilla, Atención al huésped/Recepción at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review Dear 446jenisev Thank you so much for your continued preference and for sharing such wonderful comments about your experiences with us. We are delighted to know that each visit to Playa Los Arcos has been enjoyable and that you continue to appreciate our beautiful location, the cleanliness of our rooms, and our excellent value.Your kind praise for Angélica means a great deal to us. We will gladly pass on your words to her; she will be very pleased to know that her attention, kindness, and warm smile made such a positive impression during your stay.We are pleased to know that your check-in and check-out processes have always been quick and efficient.We sincerely appreciate your loyalty and hope to welcome you back to this, your home, to continue creating unforgettable moments with your loved ones.Sincerely, General Manager.

  • User:Simone L

    Trip type: Friends getaway

    Great staff!

    rating04 May 2026

    The staff are so nice and the buffet and drinks are delicious! Damian Pueblito Adbiel are very friendly and took good care of us! Miguel Gradilla, Atención al huésped/Recepción at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review Dear simoneIU5596HGThank you so much for taking the time to share your wonderful comments with us. We are delighted to hear that you enjoyed the delicious buffet, exquisite drinks, and the excellent service our team provided with such care.Your kind praise for Damián and Adbiel means a great deal to us. We will gladly share your comments with them; they will be pleased to know that you received such wonderful service during your visit.We hope to welcome you back very soon to this, your home, to enjoy another memorable stay.Sincerely, General manager.

  • User:Brian O

    Trip type: Family

    FUN PLACE

    rating28 Apr 2026

    Very nice. People great, really nice beach, pools very nice. We were in town for a wedding. We stayed at the Westin the first night, then the Hyatt Ziva Down the beach. for 3 nights. Both of these other hotels were true 5 stars. But this hotel which was more of a 3 star was the most fun. Really had a great time. Miguel Gradilla, Atención al huésped/Recepción at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review Dear fred060901Thank you so much for sharing your experience with us. We're delighted to hear you had a wonderful time and enjoyed our beach, pools, and the friendly service from our team.We're especially pleased to know that, even after visiting other accommodations, your stay with us was the most enjoyable; that means a lot to us.We appreciate your preference and hope to have the pleasure of welcoming you back to this, your home, to continue creating unforgettable moments with your loved ones.Sincerely, General Manager.

  • User:Bradley H

    Trip type: Couples

    Playa Los Arcos Resort, PV - Mediocre at Best

    rating24 Apr 2026

    Stayed here 2 years in a row with other couples. Half had crappy rooms the first time, half had the same the second time. The bad rooms were small and loud, on the street side. All booked the same room category. Wrote a review after the first time and hotel manager responded that they would do better, if we stayed again. They didn't, so unless you're willing to take a 50/50 chance, skip this resort and find somewhere guaranteed to be nicer. There are plenty of choices in Puerto Vallarta. Also, drinks were fair, breakfast was good, but other meals were "recycled" buffet and mediocre. Service was very spotty, usually worse of an evening. Front desk staff seemed pretty uncaring and not too hospitable. Asked to speak to the manager and never got a response. Property is old and needs a remodel in most areas. The best that can be said is the location, in the heart of the romantic zone. I violated a primary rule of mine on this trip, which is "never stay in a bad hotel twice". Miguel Gradilla, Atención al huésped/Recepción at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review Dear BradleyH807Thank you so much for sharing your experience with us. We are deeply sorry that your second stay did not meet your expectations, especially after your previous feedback.We sincerely apologize for the inconsistency in room assignments and the inconvenience caused by the noise and room conditions. We understand the inconvenience this caused you. Your comments regarding the service, food quality, and lack of follow-up from our staff are very concerning, and we will address these issues internally with our team.While we are pleased that you continue to appreciate our location, we regret that other aspects of your stay negatively impacted your experience. Please be assured that your feedback is extremely valuable, and we will use it to reinforce our standards and identify areas that require immediate improvement.We sincerely appreciate your honesty and regret that we were unable to provide you with the experience you were hoping for. We ask that you give us the opportunity to welcome you back so we can showcase our improvements and create a renewed experience where you can enjoy everything we have prepared for you.Sincerely, General Manager.

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