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The Westin Resort & Spa, Puerto Vallarta

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The Westin Resort & Spa, Puerto Vallarta

locationMarina Vallarta, Puerto Vallarta

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About The Westin Resort & Spa, Puerto VallartaAbout The Westin Resort & Spa, Puerto Vallarta

Location

This hotel lies right by the beach of the attractive Marina Vallarta, surrounded 600 palm trees and stunning gardens. The marina as well as various bars and restaurants are to be found in the near vicinity (500 m away).

Facility

Guests have a choice of 8 junior suites, 6 suites and 266 double rooms located in a 14-storey main building and 3 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Other services include a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a projector. 10 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The resort has family rooms and 280 non-smoking rooms.

Sport

Plenty of active recreation awaits guests in the pool area's 4 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. Those who wish to stay active while on holiday can enjoy cycling/mountain biking and beach volleyball. For a fee, tennis is also available. For sports enthusiasts who wish to work out indoors, a gym is available for a fee. There is a wellness area with a spa and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

The resort includes 2 restaurants and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can order à la carte. Set menus are available at lunch. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at The Westin Resort & Spa, Puerto Vallarta Amenities at The Westin Resort & Spa, Puerto Vallarta

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu lunch

  • Sport/Entertainment

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      Aerobics

    • -

      Beach Volleyball

    • -

      Children's Entertainment

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      Children's Pool

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      Diving

    • -

      Entertainment Programme

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      Golf

    • -

      Gym

    • -

      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Shopping opportunities

200 m

Bars / Pubs

200 m

Restaurants

200 m

Golf Course

300 m

Nightclub

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1155

Very Good

826

Average

319

Poor

143

Terrible

122

Recent Reviews: 2565

  • User:Stephanie Y

    Trip type: Family

    Amazing Staff! Beautiful location

    rating07 Jun 2026

    We spent four days at the Westin All inclusive in Puerta Vallarta with our family of eight (6 of our children ranging in age from 10-21). We had so much fun playing pool volleyball with employees Gabby and Jocelyn. Other amazing employees including Orlando, Carlos, McGregor, Guillermo, Yesenia, Fidel and Vanessa worked really hard to keep us fed and happy. The rooms were lovely and everything was so clean.The breakfasts were delicious, we loved the custom omelette and quesadillas. The service by the pool took some time, depending on how many people were there, but everyone was working hard. The chicken wings and chips and guacamole at the pool were excellent. We were surprised that after 5 pm there were only two restaurants to choose from for dinner. It made it a bit redundant and we were glad we weren’t there for more days. We were spoiled by eating street tacos in Sayulita before our stay at the Westin, so Call Me Lalo was not our favorite. Of the two evening restaurants, our party preferred Arricifes. We enjoyed the beach. The pools are pretty ordinary but nice. The employees are the true treasure of this resort! Hotel Management, Atención al huésped/Recepción at The Westin Playa Vallarta, an All-Inclusive Resort, responded to this review Dear stephanieyC8092FA,Thank you for sharing your experience! We’re delighted to know your family had such a fun stay and that our team helped make it memorable.We appreciate your kind comments. We also value your feedback about the dinner options and will take it into account.It means a lot to us that you consider our employees the true treasure of the resort. We hope to welcome you and your family back again soon!

  • User:Jeremy G

    Trip type: Family

    Great service

    rating07 Jun 2026

    Staff very friendly and helpful. Gaby, Joseline, Eduardo, Okimi, Efrain, Roberto, Marco, and MacGregor all great. Frida and Alicia did a great job for housekeeping, we so appreciate their hard work. Made our experience great! Hotel Management, Atención al huésped/Recepción at The Westin Playa Vallarta, an All-Inclusive Resort, responded to this review Dear jeremygU1452AK,Thank you for your wonderful feedback! We are truly delighted to hear that you had such a great experience with us. It’s especially rewarding to know that our team members made a positive impression with their friendliness and helpfulness.We will also be sure to share your kind words with the team; they will be thrilled to know their hard work contributed to making your stay so enjoyable.Your recognition means a lot to all of us and we sincerely appreciate you taking the time to share it. We look forward to welcoming you back for another memorable experience very soon!

  • User:Travel594107

    Trip type: Family

    Excellent service

    rating07 Jun 2026

    We had a wonderful time! Service was excellent. Gaby was wonderful. Okimy took great care of us. Restaurants were very good. Hotel Management, Atención al huésped/Recepción at The Westin Playa Vallarta, an All-Inclusive Resort, responded to this review Dear Travel594107,Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful time with us and that our team made your stay special.Our team will be delighted to know they helped create a great experience, they truly care about our guests. We’re also happy you enjoyed the restaurants and overall service.We hope to welcome you back very soon for another memorable visit!

  • User:Jade L

    Trip type: Family

    Westin was great!

    rating06 Jun 2026

    We had so much fun doing the question of the day with Yoceline! She made our experience so amazing! Orlando also makes the best drinks at the bar! Hotel Management, Atención al huésped/Recepción at The Westin Playa Vallarta, an All-Inclusive Resort, responded to this review Dear Jade L,Thank you for your wonderful feedback! We are delighted to hear that you had so much fun, our team will be thrilled to know they made your experience so memorable.Your kind words mean a lot to us and we look forward to welcoming you back for more fun and unforgettable moments. Be well.

  • User:Zach Y

    Trip type: Family

    Westin is great

    rating06 Jun 2026

    Great Hotel, service and everyone were great. Yoceline from activities and Orlando at the bar were great. We had lots of fun with the question of the day and the trip was great. Hotel Management, Atención al huésped/Recepción at The Westin Playa Vallarta, an All-Inclusive Resort, responded to this review Dear Zach Y,Thank you for your kind feedback. We are delighted to know that you had a great experience at our hotel and that our service met your expectations.It is especially rewarding to hear your recognition of our team. We are glad they helped make your stay more enjoyable.We truly appreciate your comments and look forward to welcoming you back for another memorable stay. Be well.

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