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Homemexico

Alea Tulum

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Alea Tulum

locationTulum, Riviera Maya / Playa del Carmen

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About Alea TulumAbout Alea Tulum

Location

This hotel is located right in the heart of Tulum.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a whirlpool bath. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and fishing are available. With canoeing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Both short- and long-stay guests are welcome to use the amenities available at the hotel, including a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. The menu also offers diet meals, gluten-free meals and vegetarian dishes. In addition, special catering options and picnics are available.

Payment

MasterCard is accepted as payment at the hotel.

Amenities at Alea Tulum Amenities at Alea Tulum

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Currency Exchange

    • -

      Games room

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      Hotel Safe

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      Medical Assistance

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      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

176

Very Good

20

Average

8

Poor

7

Terrible

7

Recent Reviews: 218

  • User:polocabrera63

    Trip type:

    Relaxing

    rating24 Apr 2025

    Very professional staff, very relaxing facilities, beautiful view that my wife enjoyed. If there were any negative points, it would be the sargassum on the beach. But overall, it's a very good hotel...

  • User:589PaulH

    Trip type: Couples

    A bit cramped

    rating16 Feb 2025

    We stayed 6 days after travelling round Mexico. The hotel is quiet enough the rooms adequate the food good but there isn’t much space to relax. A small decked area in front of the swim up pool rooms...

  • User:Cecilia V

    Trip type:

    A hotel to relax and enjoy Tulum

    rating01 Feb 2025

    This is a place to relax and unwind The staff is very friendly, go above and beyond. The hotel room is very clean. The views are breathtaking. kayaking is available in premises. I highly recommend...

  • User:ankits0106

    Trip type:

    Relaxing stay next to the beach

    rating26 Jan 2025

    We loved staying at Alea Tulum! We had booked the penthouse suite which had breathtaking view of the ocean and a private pool / sun beds to our disposal. The staff are very courteous and helpful...

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