Anah Suites By Sunest

Recent Reviews: 242

• User:657ViVib

  Trip type: Family

  We felt cared for

  21 Sept 2022

  Even before we left our home country for Playa Del Carmen a text came in from Daniel Jimenez. Who was he? Daniel had been chosen to be our concierge at the beautiful Anah Suites downtown. His pleasant but formal greeting made me feel at ease as he arranged our ride from the Cancun airport. After making sure we arrived safely he scheduled a time to familiarize us with the hotel and answered all of our questions. Although the hotel suite itself needed a little tweaking, Daniel knew all about every aspect of it and showed us how to use everything. He was always a text away. We don’t speak Spanish but with the use of Google translate the language wasn’t even a barrier. We had planned to stay a week at the Anah Downtown Suites by Sunest just to get a lay of the land. However we felt comfortable under Daniel's care so decided to stay for another month! We have to leave this excellent location close to everything as our intention is to explore all the offerings of Mexico. Olé.

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• User:Joe V

  Trip type:

  Great location, close to 5th Avenue in Playa del Carmen, shopping, and eateries

  11 Aug 2022

  I took my extended family to Playa del Carmen for a fun week. I booked 4 separate 2 bedrooms / 2 bathrooms suites at Anah Suites but were given 3 suites at Anah Downtown and 1 suite at Anah La Playa across the street. They were overbooked and our concierge, Daniel Jimenez, tried to accommodate us by offering to move us to the La Quinta by Anah on 5th Avenue & 40th, but we realized that the current location was actually the best since it was close to everything. Daniel was really accommodating and the staffs were really nice!The suites were offered at a good price for the money, however, it is close to a busy street. I let the rest of my family stay at the suites at Anah Downtown and we stayed in the suite at La Playa across the street. Our room was clean but one of the toilet wasn't flushing in 1 bathroom and the shower barely worked in the other bathroom. This was annoying at first, but wasn't a big deal since we spent most of our time outdoors doing activities. Be warned that nearby streets are constantly busy (noise all day and all night) and for our trip, the other guests were coming home at 3:00AM in the morning and making a lot of noise.Playa del Carmen is very close to Xcaret, Xplor, Xel-ha, Tulum and a lot of cenotes that were really fun to swim in.We will definitely do this again soon.

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• User:GMBMIA

  Trip type: Couples

  307N

  16 Jan 2021

  There’s plenty nice to say about the building, the 2 bdrm 2 bath unit & the pleasant staff! You should note that we only had hot water the first two days, the rooftop pool is gorgeous but the water is freezing cold. The hot tub in the garden by reservation has no massage / bubbling hers and the water is barely luke warm. You’ll be required to wear a paper Anah wrist band the entire stay & $10 fee for losing it. Really should come up with better identification solution. I would recommend the property but guests should be aware of the minor issues.

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• User:Mauricio R

  Trip type: Couples

  Best stay yet in 10 years coming to Playa del Carmen Anah suites 20 ave 14 norte

  02 Mar 2020

  I have been visiting Playa del Carmen every Year for the last 10 years had many stays renting condos . But Anah suites by far met all my expectations from the day we arrived we were welcomed by lovelie Samira gave us all the correct information even came to help us with our tv since I was a litle lost with their cable system she is also back up by melissa who was also a very helpful lady at front desk . Next day we met Luis Rivera the Manager wow excellent service we had a issue with the original room and he instanlie suggested a second choice for us we stayed a month I wish it could be longer Rooftop pool Amazing and very clean daylie. the cleaning staff Amazing everyday we got fresh towels amd they make sure your shampoo and body lotion with hand wash is always topped up our room was spacious and fully equipped with all u need and if something is missing the instanlie help you get it now that is service . We are already thinking of coming back next year the building has a great central location and you can walk every where and when needed u may pick up a taxi we suggest not the ones that are parked walk a block and wave o e down is always cheaper Congratulations to all the Team at Anah suites especiallie Luis Rivera thank you see u next year if we can get our holidays to match our time cheers .Very happy Guests

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• User:Sputnik6

  Trip type:

  Not worth the money. Needs TLC badly

  19 Feb 2020

  The room was not in good working condition ☹️. There were a lot of damaged ceilings ( safety issue ), the rail for the stairs was damaged ( safety issue ). The pool in the room looked like it hasn't been cleaned in a while. The pool also did not work. The AC unit was making a lot of noise in the upstairs bedroom making it hard to sleep. The contact did offer to fix it however we declined because we would have to modify our plans for a short trip. We travel a lot and the room is spacious enough however the condition in which the room is doesn't warrant the cost that we paid.

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