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Banana Boutique By Guruhotel

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Banana Boutique By Guruhotel

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

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About Banana Boutique By GuruhotelAbout Banana Boutique By Guruhotel

Location

This hotel welcomes guests in Playa del Carmen.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including fishing, snorkelling, diving and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Banana Boutique By Guruhotel Amenities at Banana Boutique By Guruhotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Diving

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

12

Very Good

4

Average

3

Poor

1

Terrible

13

Recent Reviews: 33

  • User:R8927BMjennyh

    Trip type: Solo travel

    Terrible hotel!!!

    rating13 Sept 2023

    Rooms much smaller than they look in the photos, very noisy all night and early morning! Music and the staff talking loud infront of the rooms at reception! You have to pay for your sheets to be cleaned!!! They expect the sheets to have no dirt/stains after sleeping in them. So remove the sheets before you sleep! It cost nearly the same price as what I paid for the room and it was a terrible night's sleep! Receptionist had an attitude !

  • User:O369MYbettyb

    Trip type: Family

    Family vacation

    rating12 Aug 2022

    Ok location, close to restaurants and shopping, No close to the beach. rooms are pretty and clean, bathrooms are old and rustie, there is not door or courtain in in the shower, water goes everywhere, walls in bathroom look like they have been painted over mold , looks very dirty, water pump broke twice and we didn’t have water for hrs . Hotel is next to a club , you won’t be able to sleep or rest at all. They left two complementary bottles of water, the bottles had holes on the top (tiny needle holes ) scary .

  • User:189yasminem

    Trip type: Friends getaway

    Never book…Terrible experience at banana boutique hotel

    rating31 Dec 2021

    Hotel now known as 5th AVENUE" Banana Boutique Hotel "by BFH" - Room is very old- Door lock is replaced with tissues/napkins to close the hole- Door doesn’t lock which is not safe - Towels are dirty, yellowish if torn- Wifi not working in the rooms and the network is terrible - no light in the room- Water in Bathroom Showers is not working properly - Receptionist her Name is Naya was extremely rude and not professional at all at told us that she cant resolve these issues and no towels to replace on our day of checkinNEVER BOOK THERE

  • User:Anton_Polomkin

    Trip type: Friends getaway

    Good place to stay in Playa

    rating25 Mar 2021

    I remember this hotel as small but cozy.Not big but very comfortable and clean rooms. You’ll find there whatever you want for the rest. Renovation required in some places but in general I have no comments.The hotel is in the very center of Playa a huge number of restaurants a stone’s throw. Also, hotel placed so close to the beach, about 5mins walk.I have recommended Hotel Banana to stay there.P.S. I don’t have a room pictures, but have view from balcony Paradise Hotels, Atención al huésped/Recepción at Banana Hotel Boutique, responded to this review ¡Estimado Huésped!¡Saludos desde Playa del Carmen!Nos gustaría agradecerle por compartir su opinión sobre su reciente estadía con nosotros y por sus maravillosos comentarios con respecto a nuestro servicio.Nos complace saber que hemos cumplido con sus expectativas y que disfrutó de sus vacaciones con nosotros.¡Esperamos darle la bienvenida muy pronto en este hermoso destino!¡Saludos!

  • User:jmontes28

    Trip type:

    Book Online or Get Ripped-Off

    rating14 Jan 2021

    I walked in to the lobby and paid $107 per night ($214 total) for a room for two nights. Once up in my room I had a question but figured I'd check for FAQ on website and saw the rate was $47 per night. I figured it was a simple price adjustment so no problem and I'd deal with it later. When I approched reception about it they said they couldn't do anything and that I should have booked via their website if I wanted that rate. It makes NO sense that on the same day the rate you get in person at reception is nearly triple what you get on their own website. Don't stay here if you value honesty in business. Paradise Hotels, Atención al huésped/Recepción at Banana Hotel Boutique, responded to this review Dear Guest,We deeply thank you for choosing our Hotel as a host for your beach vacation, as well as your time to write feedback, which greatly helps us to know the areas of opportunity in which we will undoubtedly work.We hope to see you in the not too distant future to provide you with the attention and service of excellence that characterizes us, and thus be able to change your opinion.¡Saludos!

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