


71+ photos
This resort is located on the Riviera Maya. The nearest airport is Cancun (CUN).

Carretera Chetumal-Puerto Juarez
Check-in from 3:00 PM · Check-out by 12:00 PM

Carretera Chetumal-Puerto Juarez
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
19284 reviewsUser: Tour10626349382
Trip type: Family
Our Best Trip Ever, again and again!????
OUR BEST TRIP EVER, AGAIN AND AGAIN!!! 14 consecutive lovely stays at the wonderful Barcelo Maya Palace and already looking forward to the 15th!!!Our 2026 experience has been one of our best vacation trips ever.Despite the natural forces that brought so many seaweeds through Mexico.But the Barcelo was working night and day to keep their beaches beautiful! Thank you.Our trip was relaxing, charming,… OUR BEST TRIP EVER, AGAIN AND AGAIN!!! 14 consecutive lovely stays at the wonderful Barcelo Maya Palace and already looking forward to the 15th!!!Our 2026 experience has been one of our best vacation trips ever.Despite the natural forces that brought so many s…
User: Michelle G
Trip type: Family
Great service
We ate at the Buffet Mirador. Heber Perez and Juan Garcia took care of use. They went above and beyond to make sure we were happy. And our needs wereMet. They were friendly, efficient and hard working. Definitely 5 star service. Hotel Manager, Owner at Barcelo Maya Palace, responded to this review Dear Madam,It is a pleasure to receive your positive feedback following your recent stay.It is w… We ate at the Buffet Mirador. Heber Perez and Juan Garcia took care of use. They went above and beyond to make sure we were happy. And our needs wereMet. They were friendly, efficient and hard working. Definitely 5 star service. Hotel Manager, Owner at Barc…
User: Tourist39461454198
Trip type: Solo travel
Perfect vacation and welcome to vegan travelers.
Very safe resort especially the Palace where I was 10 days. This is a real five stars. The lunch had a vegan station. At dinner you could ask for a special meal done for you. I really enjoyed swimming with the fish. I had wish they present more the Mexican and the Maya culture in the museum on site. They try so much to make you feel at home that you forget you're in Mexico. Thank you for the kindn… Very safe resort especially the Palace where I was 10 days. This is a real five stars. The lunch had a vegan station. At dinner you could ask for a special meal done for you. I really enjoyed swimming with the fish. I had wish they present more the Mexican and…
User: viren2026
Wedding stay
Came for a wedding and had the most incredible time staying at Barcelo.Everything was great from the pools, beach, rooms, food and facilities.Jennifer was also very accommodating with aiding with further requirements. Hotel Manager, Owner at Barcelo Maya Palace, responded to this review Dear Guest,Thank you for taking the time to share your positive feedback.We are delighted that your wedding… Came for a wedding and had the most incredible time staying at Barcelo.Everything was great from the pools, beach, rooms, food and facilities.Jennifer was also very accommodating with aiding with further requirements. Hotel Manager, Owner at Barcelo Maya Pa…
User: Shahrokh D
Trip type: Solo travel
Caring and nice and hard workers employees
I was celebrating my 10 years visit Barcelo maya palace. Same always I had a great time with all my hard workers. Pool bar Maria Eduardo Perla Honorio Didier and Flavio and Jesus. Lobby bar Modesto Beatriz Carolina Rosa Gabriela.thank you for bar manager Fermin. Only I had a problem with some workers at the buffet restaurant because most of them new. Mauricio and Heber are the best. Gabriel manage… I was celebrating my 10 years visit Barcelo maya palace. Same always I had a great time with all my hard workers. Pool bar Maria Eduardo Perla Honorio Didier and Flavio and Jesus. Lobby bar Modesto Beatriz Carolina Rosa Gabriela.thank you for bar manager Fermi…
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