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About Biwa Tulum
This hotel welcomes guests in Tulum.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. WiFi (no extra charge) ensures additional comfort. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, snorkelling, a gym, billiards, yoga, massage treatments and a solarium.
Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.
The hotel accepts payment by MasterCard.
Amenities at Biwa Tulum
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Bicycle Hire
Café
Car Park
Conference Room
Disability-friendly
Hotel Safe
Laundry Service
Lifts
Restaurant(s)
Room Service
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Sport/Entertainment
Billiards/Snooker
Cycling/Mountain Biking
Gym
Heated Pool(s)
Massage
Number of Pools
Outdoor Pool(s)
Sun loungers
Sun terrace
Tanning Studio/Solarium
Location
