


111+ photos
The resort is located 10 min north of Playa del Carmen, in an exclusive area close to a cenote. The establishment is surrounded by lush tropical jungles, gardens and sandy beaches. The nearby places to visit are Xcaret Eco Park (25 min away by car), the water park Xel-Há (45 min away by car) and Tulum (1h away by car).

Km. 298.8 Carretera #307
Check-in from 3:00 PM · Check-out by 12:00 PM

Km. 298.8 Carretera #307
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
5534 reviewsUser: Pashwake
Trip type: Couples
Not a 5* hotel and fake reviews
Not a great experience at all . Limited bicycles and guests hide them in bedrooms to ensure they don’t get stolen . Food poor with little choice and staff not happy to be around guests . The pool is freezing and not many people use it because it’s so cold . Long walks to get to Resturant . You can call a taxi / golf cart but sometimes it doesn’t turn up . Crocodile pond is smelly and not pleasant… Not a great experience at all . Limited bicycles and guests hide them in bedrooms to ensure they don’t get stolen . Food poor with little choice and staff not happy to be around guests . The pool is freezing and not many people use it because it’s so cold . Lo…
User: Gisela G
Trip type: Couples
VIP vacations
Best vacations ever. The best service in the world, the best food A 10 out of 10Best vacations ever. The best service in the world, the best food A 10 out of 10
User: Ronda S
Trip type: Solo travel
Relaxing and Rejuvenating
Spa, food, rooms and staff all amazingSpa, food, rooms and staff all amazing
User: Timothy D
Trip type: Family
Exceptional experience with the hotel activities thanks to Diana!
The resort amenities are great, but Diana's outstanding service made all the difference. She brings so much passion, professionalism, and positive energy to her work.Blue Diamond stands out for its calm, authentic feel and amazing energy compared to other hotels in the area. It really has its quiet charm about it. I fell in love with this place!The resort amenities are great, but Diana's outstanding service made all the difference. She brings so much passion, professionalism, and positive energy to her work.Blue Diamond stands out for its calm, authentic feel and amazing energy compared to other hote…
User: Catherine R
Trip type: Couples
4/5 Stars, Loved the Service!
We were disappointed to learn that due to it being low season that only one restaurant was available and the overall age of the buildings needed some TLC.The quality of the service made up for everything. 5 STAR service from Fabian, Roman, Jouse, and Edwin. Thank you for the amazing stay! - Jet Li Subdirector Diamond, Director General at Blue Diamond Luxury Boutique Hotel, responded to this rev… We were disappointed to learn that due to it being low season that only one restaurant was available and the overall age of the buildings needed some TLC.The quality of the service made up for everything. 5 STAR service from Fabian, Roman, Jouse, and Edwin. Th…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy