Travelodeal
ATOL 11601ABTA P8297
Homemexico

Casa Kaoba Hotel & Suites

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Casa Kaoba Hotel & Suites

riviera maya playa del carmen, mexico

About Casa Kaoba Hotel & Suites

location

This hotel is located in Playa del Carmen.

facility

rooms

sport

meals

Amenities at Casa Kaoba Hotel & Suites

Facilities (7)

Air conditioning24-hour receptionConference RoomRoom ServicePetsParkingWifi

Beauty and Spa (1)

Building Information (1)

General Services (5)

Hygiene (3)

Meals (5)

Room Facilities (2)

Security (2)

Sport/Entertainment (2)

Transfers (1)

Location

Map preview
Riviera Maya Sur, Riviera Maya / Playa del Carmen, Mexico

Carretera Federal Playa Tulum

Nearest airport5km
City centre6km

What's nearby

  • Nearest airport5km
  • City centre6km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.4

Average

59 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent24
  • Very Good11
  • Average5
  • Poor5
  • Terrible14

Recent Reviews: 59

  • User: Debra P

    Trip type: Solo travel

    Terrible- pay more and be somewhere more central in Playa De Carman

    Off a busy highway- can heat over the loud air con in the room. Middle of nowhere. Receptionists don't speak English. Intermittent WiFi and 'breakfast' is a joke. Pool is the only good thing about this hotel.

  • User: pati555

    Trip type: Family

    Honest review Feb 2026

    Just got back from Casa Kaoba, was travelling with 2 teenage daughters. Booked the room with the plunge pool… the pool was dirty and it was on the same level as the bedroom so the whole place smelled like chlorine… I requested a new room which we got the next day…another 2 story room ( I believe all their rooms are 2 story)…definitely not for anyone with mobility issues.. the stairs are narrow, cu…

  • User: Claudia L

    Trip type: Family

    Disappointed

    I have stayed at this place multiple times BUT WILL BE THE LAST. The location is great and it’s affordable. Sadly we felt discriminated, why would they give a room THAT I reserved months prior to a “white couple” . when I confirmed and paid for? I SPECIFICALLY requested that room and confirmed multiple times. In another occasion a guy from the restaurant came by the pool to tell us “no outside dri…

  • User: Susan A

    Trip type: Family

    Don’t stay here

    Horrible Check in process . Got to the hotel at 5pm . It’s past 630pm and rooms aren’t available. Guy at the front desk says it’s not his fault, and he can’t do anything about it. Ask to talk to a supervisor and said no one is available. From the very beginning he was short and not helpful. Wouldn’t not stay here or recommend this place. After a long day of travel you don’t want to stay here. Also…

  • User: clubdorado2019

    Trip type: Couples

    Overall, I definitely do not recommend this place please stay elsewhere

    It was a terrible experience but the receptionist was really nice and kind person. However, that doesn’t really change my mind about rating this hotel.I looked at the pictures on the Internet and it looked like a decent place but then we woke up and went down for breakfast. There was absolutely nothing to eat as a breakfast because they told us that they were cleaning up the kitchen and the stuff…

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