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Casa Melissa

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Casa Melissa

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

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About Casa MelissaAbout Casa Melissa

Location

Centrally located in Puerto Vallarta, this hotel is right on the sandy beach.

Facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Other services include a babysitting service, a car hire service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, crazy golf, golf, fishing, snorkelling, diving and a gym.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Casa Melissa Amenities at Casa Melissa

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Children's Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Airport

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

125

Very Good

99

Average

24

Poor

12

Terrible

17

Recent Reviews: 277

  • User:Coastal55861497271

    Trip type: Friends getaway

    Winter trip south of the border

    rating19 Jan 2026

    Quaint, close to the beach and the action. Quiet at night once the bars settle down. Clean. Pool is just ok.

  • User:Little_Lilly

    Trip type: Couples

    We’ll be back!

    rating30 May 2025

    My second stay and I still love this hotel. This time I brought my husband and he loved it too. Clean, comfortable, safe, great location, friendly staff. As others reported, the neighbor dogs bark at night but I slept fine with noise cancelling air pods and all cities have noise! Air conditioning and mini-fridge worked great. The ocean front rooms are with the extra cost. You won’t get this view at this price point anywhere else in town.

  • User:gerelyng2017

    Trip type: Friends getaway

    Great choice for backpackers

    rating20 May 2025

    The place is conveniently located within 1-2 min walking distance to the beach, cozumel ferry, quinta avenida, parque fundadores, Ado bus station, and taxi stand. Fruit vendors are just across the hotel, as well as other shops. There is a 7-11 convenient store around the corner. Our room (junior suite) is on the 2nd floor—has a refrigerator, kick ass size smart TV, coffee maker. Amenities also include 2 small bottles daily, toiletries. Daily housekeeping. The towels are a bit dingy. The bed is somewhat hard. The wifi works in the room— there was a period of disconnection but it was resolved by a re-boot. There is no phone in the room to get in touch with reception so you have to get down there if needed. The room is very spacious and bright. There are Convenient outlets to charge your mobile devices. It has a balcony with 2 chairs and a small Table. It has a small pool. The hotel is Very clean. The staff are friendly. I would have given this hotel a higher rate but unfortunately, there was no water pressure for the shower or hot water on our last night and the next morning. We did speak to the reception but we were told that the maintenance is not availableuntil 9am which did not help because we had an early flight. Hopefully they got it fixed for the nextguests.

  • User:tattooedtraveller_uk

    Trip type: Solo travel

    great location

    rating23 Apr 2025

    This hotel was ideally located from the bus station (partly why I chose it) and right on the sea front. I had a sea view which I think from memory I paid for. It was a decent sized clean room.The hotel reception looked after my bags when I arrived as I was early.All good, would stay again if I was passing thought.

  • User:Colleen G

    Trip type: Couples

    Quaint and clean for a low cost room

    rating01 Mar 2025

    We booked Casa Melissa for an overnight room, close to the ferry, on our way to our Cozumel time share. This low budget property is definitely worth the price. Staff is attentive and very friendly. We were able to upgrade to a king bed on the first floor for about 20$US. Our room was spacey and the bed just as we like it… firm. This motel exceeded our expectations but I would not recommend it for families. Unfortunately, neighbors’ dogs barked throughout the night making it hard to sleep. I’d recommend ear plugs! While the room is non- smoking, the area around the pool is not so we were not able to enjoy our outdoor space due to others smoking. Would my husband and I go back? Definitely for a convenient overnight stay!

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