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Homemexico

Cielo

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Cielo

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

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About CieloAbout Cielo

Location

This hotel welcomes guests in Playa del Carmen.

Facility

The hotel has a lift and features 18 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. A gym is organised by third-party operators. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily.

Amenities at Cielo Amenities at Cielo

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

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      Conference Room

    • -

      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Gym

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

100 m

User Rating & ReviewsUser Rating & Reviews

  • Foodrating
  • Atmosphererating
  • Servicerating
  • Valuerating

Excellent

2475

Very Good

703

Average

181

Poor

69

Terrible

28

Recent Reviews: 3456

  • User:floryjabd

    Trip type:

    Excellent, fun and entertaining restaurant on 5th and 10th Ave Playa del Carmen.

    rating12 May 2025

    Excellent food and service. The staff brings drinks on top of their heads, creates table side meals, they are very friendly and efficient. ABRAHM was our waiter and he was great. Dessert is...

  • User:Mikayla S

    Trip type:

    1000/10!

    rating17 Apr 2025

    Great experience and wonderful service! The staff made us laugh the whole time, and the food was delicious. A must visit if you’re in Playa Del Carmen!

  • User:Jason R

    Trip type:

    Authentic, delicious, reasonably-priced and good for the soul.

    rating13 Apr 2025

    My family and I had a wonderful lunch at Carboncitos, which came highly recommended to us by an officer at the US Consulate for a cosy and authentic lunch, near the beach. We were in Playa del...

  • User:Ruy S

    Trip type:

    Nice diner great experience

    rating27 Mar 2025

    Staff and Miguel our waiter were 100% food excellent real Mexican food, environment great. Enjoy your diner experience when you get there

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