Desire Riviera Maya Resort

Recent Reviews: 3649

• User: melissa l

  Trip type: Couples

  Home away from home

  We always have a great time there. The staff are amazing. They are the reason we pick this resort. Always going out of their way to make us feel at home. Can’t wait to lounge by the pool again. Antonio thank you for making our stay by the pool so enjoyable. We look forward to seeing you and all the staff real soon.We always have a great time there. The staff are amazing. They are the reason we pick this resort. Always going out of their way to make us feel at home. Can’t wait to lounge by the pool again. Antonio thank you for making our stay by the pool so enjoyable. We… Read more

• User: Freedom48142870798

  Trip type: Couples

  Great week

  Wonderful place to spend unlimited time connecting with your partner, in every good way. Consistent high quality food, alcohol, entertainment. Absolutely amazing service from every single resort employee. This is remarkable. Special thanks to Yiyi & Jorge (butlers at the villas), all the Playmakers (Candace, Bella, BamBam, Dark Chocolate), and Jenny (perfect martinis at the Kahlo bar). Thank y… Read moreWonderful place to spend unlimited time connecting with your partner, in every good way. Consistent high quality food, alcohol, entertainment. Absolutely amazing service from every single resort employee. This is remarkable. Special thanks to Yiyi & Jorge… Read more

• User: Karen H

  Trip type: Couples

  The Staff made the trip Special

  I visited in April, so this review is a bit overdue, but I still wanted to recognize the incredible people who made my stay so memorable.I've traveled to many resorts, but what makes Desire Resort truly exceptional isn't just the beautiful property—it's the people. They are the reason I keep coming back year after year.What amazes me most is that so many staff members have been there for 15+ years… Read moreI visited in April, so this review is a bit overdue, but I still wanted to recognize the incredible people who made my stay so memorable.I've traveled to many resorts, but what makes Desire Resort truly exceptional isn't just the beautiful property—it's the pe… Read more

• User: estuyayat

  Trip type: Couples

  Good but its changing

  It was good but you can definitely feel the change. At first we were happy seeing Christian at front desk greeting us by names felt like family, checkin was amazing and also the bell boys , Africa and Bella and the pool bar tenders saying hi to us and recognizing us was like family. But if you are a long term visitor the vibe is a bit off… not sure what is going on but the staff seemed a bit more… Read moreIt was good but you can definitely feel the change. At first we were happy seeing Christian at front desk greeting us by names felt like family, checkin was amazing and also the bell boys , Africa and Bella and the pool bar tenders saying hi to us and recogniz… Read more

• User: carlosqH1251SQ

  Trip type: Couples

  Amazing experience

  Excelente service! The hotel has great people, Christian from front desk is really helpful, he always help with a smile on his face it is always the best greet coming in. Then the playmakers always make your day brighter, Bella is the best. Guest Service Manager, Atención al huésped/Recepción at Desire Riviera Maya Resort, responded to this review Dear Carlos,Thank you so much for your wonder… Read moreExcelente service! The hotel has great people, Christian from front desk is really helpful, he always help with a smile on his face it is always the best greet coming in. Then the playmakers always make your day brighter, Bella is the best. Guest Service Ma… Read more