Dreams Sapphire Resort & Spa

114+ photos

Dreams Sapphire Resort & Spa

Name: Dreams Sapphire Resort & Spa
Address: Super Manzana 11, Manzana 9, Lote 10, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 4.4

riviera maya playa del carmen, mexico

About Dreams Sapphire Resort & Spa

location

Ideal for beach holidaymakers and families, this resort is situated in a quiet area in Puerto Morelos, right by the sea.

facility

Guests receive a warm welcome at the 24-hour reception desk before settling into their accommodation. 568 suites are available. Services such as a currency exchange service and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. There are a number of shops, including a supermarket. The grounds of the resort feature a playground and a lovely garden. Further services include a babysitting service (for a fee), a car hire service, medical assistance, 24-hour room service (for a fee) and a laundry service. 4 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning. Guests can relax on the balcony or terrace. Rooms include a double bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television with cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. Wheelchair-friendly rooms can be booked. The resort has family rooms and 568 non-smoking rooms.

sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. Parasols and comfortable sun loungers are available on the sun terrace. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball and volleyball or, for a fee, golf. A number of sports are available, including water sports such as catamaraning, kayaking and water aerobics. For a fee, guests can also enjoy snorkelling and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and yoga. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Various dining options are available, including a café, a bar and a lobby bar. Guests can enjoy dining in the cosy atmosphere of the 7 restaurants (a buffet and à la carte available). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive special is offered as a catering option. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. The resort also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Dreams Sapphire Resort & Spa

Facilities (18)

Air conditioningLobbyCurrency ExchangeShopsNightclubConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HireKids ClubPlaygroundIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (4)

Game RoomOutdoor FurnitureReceptionSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (3)

Outdoor sportsSnorkellingWater sports

Payment (1)

ATM

Room Facilities (9)

ShowerBathtubHairdryerMinibarTVBathrobesRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (13)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaDivingWindsurfingTable TennisGymBilliards/SnookerGolfTennisEventsWater Park

Location

Riviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

Super Manzana 11, Manzana 9, Lote 10

What's nearby

Golf Course15km

Check-in from 3:00 PM · Check-out by 12:00 PM

Riviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

Super Manzana 11, Manzana 9, Lote 10

What's nearby

Golf Course15km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

16119 reviews

Value
Rooms
Cleanliness
Service

Excellent10477
Very Good3251
Average1363
Poor533
Terrible495

Recent Reviews: 16119

User: Fernando R
Trip type: Family
Best DJ at Dreams &Sapphire
Di armando was a very good DJ and Person , he overly impressed everybody and is a very kind and genuine person ! Alexis Gonzalez, Propietario at Dreams Sapphire Resort & Spa, responded to this review Dear guest,Thank you for visiting Dreams Sapphire Resort & Spa and for sharing your experience with us.We are delighted to know that you enjoyed the entertainment and that DJ Armando made… Di armando was a very good DJ and Person , he overly impressed everybody and is a very kind and genuine person ! Alexis Gonzalez, Propietario at Dreams Sapphire Resort & Spa, responded to this review Dear guest,Thank you for visiting Dreams Sapphire R…
User: Sightseer55371448617
Beautiful wedding but resort had it's issues and needed some adjustments.
The smell was awful. it smelled like STRONG Sewage and the beach was brown and looked horrible. Not beautiful or blue as you see in the pictures. I didn't get to enjoy it at all. The animals were aggressive and running around the walk ways and balcony looking for food. Walk ways very scary at night or in the date time. The front desk was not very accommodating for my 89 year old Aunt. We were ther… The smell was awful. it smelled like STRONG Sewage and the beach was brown and looked horrible. Not beautiful or blue as you see in the pictures. I didn't get to enjoy it at all. The animals were aggressive and running around the walk ways and balcony looking…
User: Brianna D
Trip type: Family
Wedding experience
I had my wedding here and it was the most perfect experience I could have asked for. Veronica was my wedding coordinator and she did the most amazing job. Everything came together so beautifully and I would 100% recommend this too anyone!!! Dania and Karina were our waiters and everyone raved about how awesome the food and the service was:) Alexis Gonzalez, Sales at Dreams Sapphire Resort &… I had my wedding here and it was the most perfect experience I could have asked for. Veronica was my wedding coordinator and she did the most amazing job. Everything came together so beautifully and I would 100% recommend this too anyone!!! Dania and Karina we…
User: victor r
Trip type: Family
Perfecto
Très bonne service Shaday and Sergio allé the team was good Thank you so much Alexis Gonzalez, Sales at Dreams Sapphire Resort & Spa, responded to this review Dear guest,Thank you very much for sharing your kind comments with us. We are delighted to know that you enjoyed the service and that our team helped make your experience pleasant and memorable. We sincerely appreciate the recogniti… Très bonne service Shaday and Sergio allé the team was good Thank you so much Alexis Gonzalez, Sales at Dreams Sapphire Resort & Spa, responded to this review Dear guest,Thank you very much for sharing your kind comments with us. We are delighted to k…
User: Richard B
Trip type: Family
Great and beautiful people at the hotel Dream Sapphire
We had excellent service at the buffet. The food was good and the people taking care of us, people like Shaday, Julio, Sergio and Damian made us feel special with the care and service they were providing. A smile starts the day perfecly and they were always there to give it. Thank you!Maria and Richard Alexis Gonzalez, Sales at Dreams Sapphire Resort & Spa, responded to this review Dear g… We had excellent service at the buffet. The food was good and the people taking care of us, people like Shaday, Julio, Sergio and Damian made us feel special with the care and service they were providing. A smile starts the day perfecly and they were always th…

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