


77+ photos
This hotel is set amidst 700,000 m² of tropical gardens in a fantastic location on the white, 800 metre-long sandy beach.

Carretera Chetumal-Puerto Juarez
Check-in from 3:00 PM · Check-out by 12:00 PM

Carretera Chetumal-Puerto Juarez
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
12651 reviewsUser: emil d
Trip type: Couples
Jordi the barista.
Jordi, the bartender at the Piacere coffee shop at Palladium resort in Mexico is a professional bartender, he is doing a great job, he is doing the best different kinds of coffee. Guest Relations, Other at Grand Palladium Colonial Resort & Spa - All Inclusive, responded to this review Dear guest, Sunshine649006.Thank you for taking the time to recognize Jordi from our Piacere Coffee Shop.… Jordi, the bartender at the Piacere coffee shop at Palladium resort in Mexico is a professional bartender, he is doing a great job, he is doing the best different kinds of coffee. Guest Relations, Other at Grand Palladium Colonial Resort & Spa - All Inc…
User: Sue H
Trip type: Couples
Fantastic experience
Paicere coffee shop, Wendy who works here is amazing she gives the best service always wears her smile, greets us as we enter the shop remembers what drink we had last time and asks us we want the same or to try something new,She is a credit to the Palladium thank you Wendy for your very attentive service Guest Relations, Other at Grand Palladium Colonial Resort & Spa - All Inclusive, respo… Paicere coffee shop, Wendy who works here is amazing she gives the best service always wears her smile, greets us as we enter the shop remembers what drink we had last time and asks us we want the same or to try something new,She is a credit to the Palladium t…
User: 113rickr
Trip type: Couples
Dangerous safety issues in several locations
User: Richard G
Trip type: Business
The best
Very good give Angelica a raise the best Guest Relations, Other at Grand Palladium Colonial Resort & Spa - All Inclusive, responded to this review Dear guest, M8358GMrichardg.Thank you for sharing your positive feedback. We are delighted to know that a member of our team made such a strong impression during your stay.Our team is dedicated to delivering attentive and exceptional service, a… Very good give Angelica a raise the best Guest Relations, Other at Grand Palladium Colonial Resort & Spa - All Inclusive, responded to this review Dear guest, M8358GMrichardg.Thank you for sharing your positive feedback. We are delighted to know that…
User: Mark M
Trip type: Family
Salmonella pos
I went to the Grand Palladium with a large group of family to celebrate my wife’s 40th birthday. We stayed at the family selection because we had small children with us. About half way through the trip my mother and I became very sick with chronic diarrhea. She almost needed to be hospitalized there. It completely ruined the trip. As soon as we landed back in the states my mother was brought to th… I went to the Grand Palladium with a large group of family to celebrate my wife’s 40th birthday. We stayed at the family selection because we had small children with us. About half way through the trip my mother and I became very sick with chronic diarrhea. Sh…
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