


89+ photos
The hotel is located on the seafront and has wonderful beach access. It is located just 20 minutes from Playa del Carmen and 7 minutes from the archaeological site of Akumal. Airports in the region include Cancún International Airport (95 km away) and Cozumel International Airport (90 km).

Carretera Chetumal
Check-in from 3:00 PM · Check-out by 12:00 PM

Carretera Chetumal
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
10969 reviewsUser: Simon S
Trip type: Family
La Paisana — restaurant is excellent
The service here is incredible. They brought out a custom-made dessert for my wife on our honeymoon since she cannot have dairy. They’re extremely kind. They even brought out the chef to introduce us to him. With the dessert. The salad and entrée is also amazing to you. They got a picture with me here! Andres Peimbert, Other at Grand Palladium Kantenah Resort & Spa, responded to this review… The service here is incredible. They brought out a custom-made dessert for my wife on our honeymoon since she cannot have dairy. They’re extremely kind. They even brought out the chef to introduce us to him. With the dessert. The salad and entrée is also amazi…
User: tzlillevi8
Rude workers poor quality
Not worth your money! Stay away. First , terrible food and drinks , horrible! This place said " all inclusive " but will try to take more money in any single moment in every where you go. The facilities old the room are ugly. And there os wayyyy better places for this price.. no no no never again , and when you complain the worker citalli will give you the worst feeling will smile in your face and… Not worth your money! Stay away. First , terrible food and drinks , horrible! This place said " all inclusive " but will try to take more money in any single moment in every where you go. The facilities old the room are ugly. And there os wayyyy better places…
User: Ellie H
Trip type: Couples
Brilliant
We visited here for our honeymoon and it was beautiful. The staff are excellent and provide such a lovely atmosphere. My personal favorite restaurant is sumptuori show cooking. Our waiter, Jesus, was superb! I definitely recommend if you’re visiting here and hopefully you get Jesus as your waiter too! Andres Peimbert, Other at Grand Palladium Kantenah Resort & Spa, responded to this review… We visited here for our honeymoon and it was beautiful. The staff are excellent and provide such a lovely atmosphere. My personal favorite restaurant is sumptuori show cooking. Our waiter, Jesus, was superb! I definitely recommend if you’re visiting here and h…
User: orozcoliang
Good but not Good
Started off when the cleaning lady would steam the beds which would make them kinda moist at night, they had roaches in the room, mystery burger meat, hibachi is not what you expect, nightlife was not very good but not to bad just not a lot of people there. I had to waiting 15 minutes for a Pepsi twice in el grand azul. But overall the bartenders were amazing, food was okay, beaches isn’t good at… Started off when the cleaning lady would steam the beds which would make them kinda moist at night, they had roaches in the room, mystery burger meat, hibachi is not what you expect, nightlife was not very good but not to bad just not a lot of people there. I…
User: katherinesolis14
Amazing resort
Went for a friend’s wedding. Everything was amazing. Staff was very attentive and kind. Made great recommendations. Andres Peimbert, Other at Grand Palladium Kantenah Resort & Spa, responded to this review Dear Mrs. katherinesolis14Thank you for sharing such kind feedback following your stay for your friend’s wedding. We are delighted to know that your experience was amazing.It is wonderf… Went for a friend’s wedding. Everything was amazing. Staff was very attentive and kind. Made great recommendations. Andres Peimbert, Other at Grand Palladium Kantenah Resort & Spa, responded to this review Dear Mrs. katherinesolis14Thank you for shari…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy