Grand Sunset Princess

This resort is located in a quiet neighbourhood approximately 9 km from the centre of the Riviera Maya. It is ideal for parents with children. Guests can reach bus routes within about 10 km.

This resort was renovated in 2025. 672 rooms are located on 3 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests who have booked all-inclusive will receive a welcome drink. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The club has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge (subject to availability). Further services include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, 24-hour room service (for a fee), an alarm call service, a laundry service, a hairdresser, a page service and a hotel doctor. To assist guests with their business and communication needs, the business centre offers a projector. Larger events can be organised with the help of the conference service.

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. For young travellers, children's beds can be provided. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Cleaning on departure is among the services offered. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The club has family rooms and non-smoking rooms.

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. The hotel offers a wide range of outdoor sports, including tennis, beach volleyball, volleyball, basketball, paddle tennis and archery. For a fee, guests can also enjoy golf. Sport and leisure facilities at the hotel include a gym, yoga and pilates. Various wellness options, such as a spa, a sauna, a beauty salon, massage treatments, hydrotherapy treatments and a hydrojet massage, are offered for a fee. Leisure facilities include an entertainment programme, live music and a dance club.

Various dining options are available, including a café, a bar and a lobby bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Among the advantages of an all-inclusive stay are various offers, including non-alcoholic beverages, alcoholic beverages and international brands. Diet meals, gluten-free meals, vegetarian dishes, children's meals, lactose-free food and vegan food can be prepared on request. The club also offers snacks. For guests, alcoholic beverages are included.