Hacienda del Caribe

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Hacienda del Caribe

Name: Hacienda del Caribe
Address: Calle 2 entre Avenidas 5a y 10a, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 3.7

riviera maya playa del carmen, mexico

About Hacienda del Caribe

location

This hotel lies just 2 minutes from the sandy beaches of the Riviera Maya just 1 block from renowned Quinta Avenida with its many shops. The nearest bus stop is around 100 m away and it is 60 km to Cancún airport, which may be reached in around 30 minutes. The Maya site of Tulúm is approximately 70 km away.

facility

Guests receive a warm welcome at the hotel. 3 junior suites, 5 suites, 5 single rooms and 22 double rooms are available. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.

rooms

Rooms are equipped with air conditioning, central heating and a fan. Guests have garden view from the balcony or terrace, which are standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf, fishing and horse riding. With canoeing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. After an eventful day, guests can work out and recharge in the gym. The wellness area's offerings provide pure relaxation and include a spa and massage treatments. For a fee, a sauna is also available. Leisure facilities include an entertainment programme, a dance club and a nightclub.

meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.

Amenities at Hacienda del Caribe

Facilities (9)

Air conditioningLobby24-hour receptionNightclubInternet accessRoom ServicePetsParkingWifi

Beauty and Spa (1)

Massage

Building Information (1)

Garden (m²)

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (3)

ConciergeLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (2)

Contactless check-in/-outFirst-aid services

Meals (4)

Breakfast BuffetBarCafeRestaurant

Outdoor Activities and Sports (1)

Snorkelling

Room Facilities (5)

ShowerBathtubHairdryerTVRoom service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (4)

Outdoor Pool(s)Swimming PoolGolfTennis

Transfers (1)

Airport Transfers

Location

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Calle 2 entre Avenidas 5a y 10a

Nearest beach100m

What's nearby

Sea100m
Bus Station100m
Nearest beach100m

Check-in from 4:00 PM · Check-out by 12:00 PM

Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Calle 2 entre Avenidas 5a y 10a

Nearest beach100m

What's nearby

Sea100m
Bus Station100m
Nearest beach100m

Check-in from 4:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.7

Good

475 reviews

Value
Rooms
Cleanliness
Service

Excellent141
Very Good174
Average85
Poor37
Terrible38

Recent Reviews: 475

User: fidencio7340
Trip type: Family
Excellent stay. Clean rooms and very comfortable beds. Nice staff.
Hotel staff is the nicest in Playa del Carmen. We’ve stayed many times in different hotels and several resorts here and although this hotel is not a resort, they treat you better than anywhere else.Food was great and very inexpensive. Food server was nice and took good care of us. Thank you! We Will be back.Hotel staff is the nicest in Playa del Carmen. We’ve stayed many times in different hotels and several resorts here and although this hotel is not a resort, they treat you better than anywhere else.Food was great and very inexpensive. Food server was nice and…
User: Pam V
Trip type: Family
Horrible don’t book with this place
We booked a room online for three nights unfortunately due to our flight delay we arrived late. The room was already charged and they overbooked so they gave our room away and left us with nothing did not help us get into a new room or anywhere else stranded on a street. The workers are not friendly, not helpful. The front desk girl does not know what she’s doing and was not able to help us . This… We booked a room online for three nights unfortunately due to our flight delay we arrived late. The room was already charged and they overbooked so they gave our room away and left us with nothing did not help us get into a new room or anywhere else stranded o…
User: Melba F
Trip type: Family
Luis Angel is exceptional
I love my trip for My 35 anniversary!! I want to thank Luis Angel for going above and beyond for my husband and I ans helping us get settled in since it was our first time here. We spent a week here and will definitely be back and hope to see Luis soon! Paulina Montaño, Ventas at Hotel Hacienda Del Caribe, responded to this review HolaThank you so muchWe look forward to hosting youI love my trip for My 35 anniversary!! I want to thank Luis Angel for going above and beyond for my husband and I ans helping us get settled in since it was our first time here. We spent a week here and will definitely be back and hope to see Luis soon! Pau…
User: Laura L
Trip type: Friends getaway
Fine for a one night stay if you are 'into' the Playa del Carmen cheap tourist type of town
Fine for a one night stay as passing through. In all honesty, not thrilled with Playa del Carmen in general as it is just a tourist party town with no character or traditional atmosphere. Hotel conveniently located to get to the horrible tourist restaurants, bars and cheap souvenir shops nearby. Bed comfortable enough. Room dark but spacious. They try ... like forming animals out of towels to make… Fine for a one night stay as passing through. In all honesty, not thrilled with Playa del Carmen in general as it is just a tourist party town with no character or traditional atmosphere. Hotel conveniently located to get to the horrible tourist restaurants, b…
User: turnerevil
Trip type: Couples
Nice enough but it's right on the main strip so only go for the night life.
Rooms were clean and large, staff friendly and helpful. But this hotel is on the main strip at Playa De Carmen, the noise stops around 3am and starts again at 6am. Not the fault of the hotel but if you're not there for the nightlife, stay elsewhere. It has no other particular features to recommend it. Paulina Montaño, Ventas at Hotel Hacienda Del Caribe, responded to this review Holathank you… Rooms were clean and large, staff friendly and helpful. But this hotel is on the main strip at Playa De Carmen, the noise stops around 3am and starts again at 6am. Not the fault of the hotel but if you're not there for the nightlife, stay elsewhere. It has no…

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