Hilton Cancun An All-Inclusive Resort

189+ photos

Hilton Cancun An All-Inclusive Resort

Name: Hilton Cancun An All-Inclusive Resort
Address: Highway 307, Riviera Maya / Playa del Carmen, mexico
Telephone: 0204 505 9777
Rating: 4.6

riviera maya playa del carmen, mexico

About Hilton Cancun An All-Inclusive Resort

location

This hotel lies in a quiet area in Cancun, right on the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

Guests can cool off in one of the 2 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A terrace with sun loungers and parasols is available. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, beach volleyball and golf. For a fee, guests can also enjoy tennis. Water sports enthusiasts can enjoy snorkelling, diving and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hilton Cancun An All-Inclusive Resort

Facilities (16)

Air conditioningLobby24-hour receptionShopsConference RoomRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftIroning servicesLaundryParkingSmoke detectorWifi

Beauty and Spa (2)

MassageSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (4)

Game RoomOutdoor FurniturePicnic areaSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (4)

Breakfast BuffetBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Snorkelling

Payment (1)

ATM

Room Facilities (1)

Room service

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (4)

Swimming PoolTable TennisGymWater Park

Location

Riviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

Highway 307

Nearest airport15km

Nearest beach0 m

What's nearby

Nearest beach0 m
Nearest airport15km
City centre30km

Check-in from 3:00 PM · Check-out by 12:00 PM

Riviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

Highway 307

Nearest airport15km

Nearest beach0 m

What's nearby

Nearest beach0 m
Nearest airport15km
City centre30km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

5531 reviews

Value
Rooms
Cleanliness
Service

Excellent4333
Very Good613
Average244
Poor157
Terrible184

Recent Reviews: 5531

User: Chun-Huan L
Trip type: Family
Entertainment team is awesome
Entertainment team is awesome!! Very friendly and patient to lead the activities and activities are so much fun ! Diego and Yodhir are great!! Their enthusiasm make the event much more enjoyable! Good Job! Juan Rolando, Guest Services / Front Office at Hilton Cancun, an All-Inclusive Resort, responded to this review Dear Mr. Chun,Thank you very much for taking the time to share such a wonderf… Entertainment team is awesome!! Very friendly and patient to lead the activities and activities are so much fun ! Diego and Yodhir are great!! Their enthusiasm make the event much more enjoyable! Good Job! Juan Rolando, Guest Services / Front Office at Hilt…
User: Mike F
Trip type: Family
Great family vacation with friendly staff and fun activities.
Stayed 4 nights with my family (my wife, our 12-year-old son, and me) and had a great time.The resort was very clean, and every staff member we interacted with was friendly and helpful. I wish I remembered everyone's names because they all deserved recognition.The nightly shows in the amphitheater were a lot of fun, especially the Michael Jackson tribute—it was surprisingly well done. During the d… Stayed 4 nights with my family (my wife, our 12-year-old son, and me) and had a great time.The resort was very clean, and every staff member we interacted with was friendly and helpful. I wish I remembered everyone's names because they all deserved recognition…
User: Trek28771373078
Trip type: Family
Julian is a gem
While I would have loved a more carefree and upbeat atmosphere with music etc., Julian, bell man, was the highlight staff of the stay. He always stopped to make sure things were going well and answered any questions we had. Juan Rolando, Guest Services / Front Office at Hilton Cancun, an All-Inclusive Resort, responded to this review Dear Trek,Thank you very much for sharing your feedback wit… While I would have loved a more carefree and upbeat atmosphere with music etc., Julian, bell man, was the highlight staff of the stay. He always stopped to make sure things were going well and answered any questions we had. Juan Rolando, Guest Services / Fr…
User: airyayers
Trip type: Family
Amazing, amazing trip
We are just finishing up the most fantastic trip to this Hilton. The entire staff is so friendly. The pools are beautiful the food is fantastic. Communication is so good. Candelario and Humberto in the taqueria absolutely made our trip. We got tacos from them for lunch/snackies every day of our trip and they are amazing. Such fantastic hospitality. Highly recommend the tacos Al pastor. They will m… We are just finishing up the most fantastic trip to this Hilton. The entire staff is so friendly. The pools are beautiful the food is fantastic. Communication is so good. Candelario and Humberto in the taqueria absolutely made our trip. We got tacos from them…
User: Vanessa M
Trip type: Family
Angelica from lobby bar!
I want to give a shout out to Angelica from the lobby bar! She was amazing! Always making sure we were good! And okay! She was super friendly gave us alot of option and just kept us with us! This is why we kept freaking ting the lobby bar for her! She was amazing! Hands down the best!! Please ask for her if you find yourself around the hotel lobby bar! Juan Rolando, Guest Services / Front Offic… I want to give a shout out to Angelica from the lobby bar! She was amazing! Always making sure we were good! And okay! She was super friendly gave us alot of option and just kept us with us! This is why we kept freaking ting the lobby bar for her! She was amaz…

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