tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemexico

Holiday Inn Express & Suites Playa Del Carmen

images

View Gallery

image url
image url

Holiday Inn Express & Suites Playa Del Carmen

locationRiviera Maya Sur, Riviera Maya / Playa del Carmen

Share this Dealshare

About Holiday Inn Express & Suites Playa Del CarmenAbout Holiday Inn Express & Suites Playa Del Carmen

Location

This hotel warmly welcomes guests in Playa del Carmen.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a solarium.

Meals

There is a restaurant on the premises. A continental breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Express & Suites Playa Del Carmen Amenities at Holiday Inn Express & Suites Playa Del Carmen

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Business Centre

1 m

Doctor

1 m

Restaurants/Bars

100 m

Pharmacy

100 m

Shopping Center

150 m

Dentist

200 m

Supermarket

300 m

Disco/Nightlife

500 m

Water Activities

500 m

Town Centre

700 m

Cinema

4 km

Dialysis Station

6 km

Hospital

6 km

Train Station

8 km

Attraction 2

52 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1806

Very Good

174

Average

43

Poor

15

Terrible

17

Recent Reviews: 2055

  • User:Abelardo C

    Trip type: Business

    The beta place and a great location.

    rating03 Jun 2026

    It was a very pleasant place to relax and rest well Michell Escamilla, Director General at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear Abelardo,Thank you for taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that we were able to make your vacation a memorable one.It would be our pleasure to welcome you back in the future and continue providing you with the exceptional service and hospitality you deserve.

  • User:George V

    Trip type: Couples

    Very good

    rating21 May 2026

    Very good service, clean room, quiet place near the center, Ricardo at the reception was very helpful. MichellEscamillaGM, at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear George,Thank you for sharing your experience and for rating us with 5 stars. We are delighted to know that Ricardo’s service at the reception was one of the highlights of your stay. We truly appreciate your kind comments and look forward to welcoming you back again soon.

  • User:Coco C

    Trip type: Family

    Hotel near Playa Del Carmen

    rating01 May 2026

    In a good location next to 5th Avenue. Room was very hot initially but then it cooled down. No AC in the lobby or breakfast area and it was super hot. Breakfast was not good at all. It served its purpose for the time being. Michell E, at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear Coco,Thank you for sharing your experience. We are pleased to know you appreciated our location. We regret the inconveniences regarding the temperature and breakfast, and we are already working on improvements in these areas.We hope to have the opportunity to welcome you again.

  • User:Q8605MQmarcuss

    Trip type: Business

    Gracias!

    rating28 Apr 2026

    Wonderful stay, Ceci and her colleagues was so nice and friendly. Michell E, at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear Marcus,Thank you very much for your review and for your five-star rating. Ceci and our team are delighted to hear your kind comments

  • User:Hannah P

    Trip type: Couples

    Had a great stay!!

    rating27 Apr 2026

    Room was nice and cozy. Everything was clean, the staff was accommodating and warm. Served different breakfast, the rooftop pool was also clean and had a nice view. Big cozy breakfast area. The elephant towel was cute added a nice touch. Overall loved our stay. Michell Escamilla, Director General at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear Hanna,Thank you very much for your wonderful review and for your five-star rating. We are delighted to know that you enjoyed your room, the cleanliness, and the warm service from our team. It’s great to hear that you liked the breakfast variety, our rooftop pool, and the special touch with the towel decoration.We truly appreciate your kind words and look forward to welcoming you back for another great stay!

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot