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Homemexico

Hotel Akumal Caribe

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Hotel Akumal Caribe

locationRiviera Maya Sur, Riviera Maya / Playa del Carmen

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About Hotel Akumal CaribeAbout Hotel Akumal Caribe

Location

This hotel is located in Akumal, right on the beach.

Facility

Guests can enjoy the pleasant ambience of one of the 61 rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are also available to guests. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, snorkelling, a gym, a spa, a sauna and massage treatments.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Bed and breakfast can be booked. Breakfast and lunch offer culinary delights every day.

Amenities at Hotel Akumal Caribe Amenities at Hotel Akumal Caribe

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

316

Very Good

187

Average

64

Poor

15

Terrible

9

Recent Reviews: 591

  • User:Lesley B

    Trip type: Couples

    Great hotel for divers!

    rating08 Dec 2025

    Loved this local little hotel! Staff was awesome and so friendly. Room was kept very clean. Beautiful beach with nice chairs. Downside is that swimming is restricted directly in front of the hotel, but you only need to walk a little bit on the beach and there is swimming and snorkelling available. The upside is there is a dive shop on site which is excellent if you’re a diver. Will be back!!!

  • User:nazcarob

    Trip type: Solo travel

    A wonderful place to stay

    rating02 Jul 2025

    I have been going to Mexico frequently since 2007 and I have been fishing at the Akumal Dive Shop on multiple occasions. I have usually stayed at one of the larger Hotels in the hotel zone and I have always travelled to Akumal for my fishing trips. I have always wanted to stay at Hotel Akumal Caribe due to its close proximity to the Dive shop, for this trip I was travelling alone so I only had my individual needs to satisfy. I was not disappointed, I arrived at about 8-30 pm local time and I was very tired after a long flight from the UK. initially I was surprised at the accommodation but after a good nights sleep followed by a really hearty breakfast I had the the chance to take a good look around and I was absolutely delighted about where I was located, in the Buddha garden which was really peaceful and relaxing. I am almost 70 and disabled, so being in a bungalow was absolutely perfect for me, I was able to spend a lot of time meditating and had more than enough space to go through my daily routine stretching and mobility exercises. The hotel staff were extremely helpful and were even able to provide an adjustable shower seat for me to use for the duration of my stay. I did not fully explore the hotel facilities while I was there on this visit, but the close proximity to the beach, the dive shop and the restaurants was perfect. I have already booked my flights for next year and I will be contacting the hotel soon to book my accommodation for next year. Akumal2u, at Hotel Akumal Caribe, responded to this review We are so glad you tried us out and were so pleased to stay at the bungalows! We love it that it was the right location for you and provided what you needed. It's a peaceful location among the gardens! Thank you again and we look forward to your next visit!

  • User:cacmw8614

    Trip type: Family

    Great stay at Hotel Akumal Caribe!

    rating20 Mar 2025

    We would like to thank everyone at HAC for a wonderful visit! There are obviously so many choices in Riviera Maya second guessing is easy and we all hope for the best when booking a new experience. If you're looking for a Hotel without the all-inclusive vibe and 300 chairs and beach umbrellas packed together, this might be what you're looking for. It definitely was for us for our family of four! How often can you book a hotel that's 25 yards from the beach and only find a handful of people in the pool at a time? We had our choice of beautiful palapas everyday without a additional $100 fee. Rooms AND beds (pillows) were comfortable, the AC worked well, and the beach chairs were nicer than those at Secrets and Akumal Bay Beach and Wellness... both next door. Unlike those, HAC feels like a small, boutique, semi-private experience. Every employee we met was nicer than the next. We were greeted with smiles and excellent service at every turn. The front desk staff, the daily cleaning service workers, the beach service staff were all so kind and went out of their way to help with any requests. Management clearly knows how to hire people! Know what you're getting before you go at HAC. This isn't a fancy place, but everything was well appointed and clean, and if you're looking for a beachfront hotel and the opportunity to choose from different restaurants within a short walk, HAC is the best choice on Akumal. One thing to be aware of is that HAC offers you a food and beverage card for you to charge on... and it's not a room charge like I thought. At checkout you pay what you've spent on the cord in cash. I didn't understand this and not sure what the advantage is to then pay with cash... as they didn't mention any associated discount. It was easier just to pay by CC at Lol-Ha (the beach restaurant). Not a bit thing but I didn't want to use an ATM if I could help it. So thank you again to everyone at HAC, and we hope we're able to return again! Akumal2u, at Hotel Akumal Caribe, responded to this review Thank you so much for your wonderful review! We are so happy that your family enjoyed our setting. We strive to give personalized service, provide a peaceful and comfortable vacation! Addressing your comment about the room charge card , you can pay by credit card on check out. We must have had our credit card system down when you checked out because we accept payment by credit card and offer the room charge option so you don't have to pay until you leave and then it's just one charge on your card. I am sorry you couldn't pay by CC! Thank you again for your detailed review. We really appreciate it!

  • User:Bill P

    Trip type: Friends getaway

    Great trip

    rating14 Mar 2025

    I’ve been to Akumal a number of times starting in 1984. It has changed but still a beautiful small beach town. The hotel is great, staff wonderful and the simple rooms were very comfortable.we had a beachfront ground floor room. Patio was great and the pool area was like a living room. Room was efficiently cleaned everyday. All the staff were friendly and accommodating. Can’t wait to get back. Akumal2u, at Hotel Akumal Caribe, responded to this review We are so glad you enjoyed your stay the beachfront rooms! The ground floor rooms are the most popular because you can literally walk out and be right on the beach and the pool in front of you. We look forward to your return! Thank you again for the wonderful review!

  • User:Anne G

    Trip type: Family

    Beautiful, peaceful oasis

    rating13 Mar 2025

    We had a wonderful stay at the Hotel Akumal Caribe. The staff is accommodating and friendly, the beach is peaceful and full of beautiful wildlife, and it is convenient to all the adventures Quintana Roo and environs has to offer. A special shout out to the front desk staff who coordinated a tire changed on our rental car--they had a team show up at 8 am with tools and air compressor in tow to get us going! Akumal2u, at Hotel Akumal Caribe, responded to this review Thank you so much for your review! We really appreciate it, and so glad that you enjoyed your stay and we were able to help with your rental car! We hope you are able to visit us again!

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