Hotel Eurostars Hacienda Vista Real

Recent Reviews: 731

• User: 862tanal

  Unbelievable Lack of Communication

  We've stayed there many times but not recently. We reserved our room for August of this year 2021 and received a confirmation of the booking. We then booked airfare (Prepaid, of course). ONLY when I sent a question to Eurostar, did we receive a very short email last night that the hotel is closed until December. WOW..........don't book with them for sure. Now we have to find a place and we likely… Read moreWe've stayed there many times but not recently. We reserved our room for August of this year 2021 and received a confirmation of the booking. We then booked airfare (Prepaid, of course). ONLY when I sent a question to Eurostar, did we receive a very short emai… Read more

• User: 60norm

  Hotel will be fantastic next year after renovations

  We have stayed at the Hacienda Vista Real for many years and always get the same large suite at a very reasonable price Last year there was a major leak in the roof which left several units uninhabitable, including our regular room but we were given an equally large spacious suite this year and once again had a perfect vacation.The Hotel will be shutting down for three months to renovate the rooms… Read moreWe have stayed at the Hacienda Vista Real for many years and always get the same large suite at a very reasonable price Last year there was a major leak in the roof which left several units uninhabitable, including our regular room but we were given an equally… Read more

• User: jeffbX7566RP

  Trip type: Couples

  Nice staff, hotel underperforms

  The breakfast was good, lunch was good quality too. The hotel itself is not large and in "ok" shape. The credit card machine at the front desk is troublesome. Our card (VISA - Canadian) kept getting declined or timing out even though the charge actually went through. Their head office is slow to respond to calls to verify the transaction went through so we had to pay twice. There's a nice restaura… Read moreThe breakfast was good, lunch was good quality too. The hotel itself is not large and in "ok" shape. The credit card machine at the front desk is troublesome. Our card (VISA - Canadian) kept getting declined or timing out even though the charge actually went t… Read more

• User: danielasV2539YO

  Charming hotel in a quite area, great value for money

  We spent 5 lovely days in this hotel...It is true that the building is old and needs renovation but I think price is very resonable. Hotel is very nice,beautiful quite property, interesting architecture great for photos, nice spaciuos rooms that are very clean, staff is friendly, breakfast great. Location is fantastic, close to everything if you have car, but also in secured area. You can tell tha… Read moreWe spent 5 lovely days in this hotel...It is true that the building is old and needs renovation but I think price is very resonable. Hotel is very nice,beautiful quite property, interesting architecture great for photos, nice spaciuos rooms that are very clean… Read more

• User: emailiscool

  Trip type: Family

  Run down but cheap

  Hotel is not good for long trip...3days max. Run down and hot tub by pool broken. Breakfast okay and restaurant closes early. Location is okay if you like to walk. Gated community so its quiet and safeHotel is not good for long trip...3days max. Run down and hot tub by pool broken. Breakfast okay and restaurant closes early. Location is okay if you like to walk. Gated community so its quiet and safe